Insignia NS-42E470A13 General, Remote control

NS-42E470A13 Insignia 42" 1080p LED TV

Problem	Solution
Dotted lines or stripes	• Make sure that the antenna or cable TV is
appear on the screen.
	connected correctly and securely. See
	“Connecting a cable or satellite box” on page 13
	or “Connecting an antenna or cable TV (no box)”
	on page 16.
	• If you are using an antenna, the digital channel
	signal may be low. To check the digital channel
	signal strength, see “Checking the digital signal
	strength” on page 35.
	• If you are using an antenna and the signal
	strength is low, adjust the antenna or use a
	highly directional outdoor antenna or set-top
	antenna with a built-in amplifier.
	• Make sure that the video cables are connected
	securely to your TV.
	• The video cable(s) you are using may be bad. Try
	a new set.
	• Other devices (for example, a surround sound
	receiver, external speakers, fans, or hair dryers)
	may be interfering with your TV. Try turning off
	one device at a time to determine which device
	is causing interference. After you have
	determined which device is causing
	interference, move it further from the TV to
	eliminate the interference.
Double images.	• Use a highly directional outdoor antenna, cable
	TV, or satellite TV.
The picture has a few bright	• A few bright or dark spots on an LCD screen is
or dark spots.
	normal. It does not affect the operation of
	your TV.
Good picture, but no sound.	• Increase the volume.
	• Make sure that the sound is not muted.
	• Make sure you do not have headphones
	connected. When headphones are connected,
	no sound comes from the TV speakers.
	• Make sure that the correct audio mode is
	selected.
	• Make sure that the audio cables are connected
	correctly and securely to your TV.
	• Make sure that the antenna or cable TV is
	connected correctly and securely. See
	“Connecting a cable or satellite box” on page 13
	or “Connecting an antenna or cable TV (no box)”
	on page 16.
	• If you are using an antenna, the digital channel
	signal may be low. To check the digital channel
	signal strength, see “Checking the digital signal
	strength” on page 35.
	• The audio cable(s) you are using may be bad. Try
	a new set.
Poor picture.	• Make sure that the room is not too bright. Light
	reflecting off the screen can make the picture
	difficult to see.
	• If an S-VHS camera or a camcorder is connected
	while another connected device is turned on,
	the picture may be poor. Turn off one or more
	devices.
Good sound but poor color.	• Adjust the contrast, color, and brightness
	settings. See “Adjusting the TV picture” on
	page 28.
Audio noise.	• Other devices (for example, a surround sound
	receiver, external speakers, fans, or hair dryers)
	may be interfering with your TV. Try turning off
	one device at a time to determine which device
	is causing interference. After you have
	determined which device is causing
	interference, move it further from the TV to
	eliminate the interference.

Problem	Solution
No output from one of the	• Adjust the audio balance. See “Adjusting sound
speakers.
	settings” on page 31.
	• Make sure that the audio cables are connected
	correctly and securely to your TV.
After images appear.	• Do not display a still image, such as a logo,
	game, or computer image, for an extended
	period of time. This can cause a permanent
	after-image to be burned into the screen. This
	type of damage is not covered by your warranty.

Remote control

Problem	Solution
Remote control does not	• Make sure that the power cord is correctly
work.
	connected to your TV and a power outlet.
	• Make sure that there are no obstructions
	between the remote control and the remote
	control sensor on the front of the TV.
	• Point the remote control directly at the remote
	control sensor on your TV. For the location of the
	remote control sensor, see “Aiming the remote
	control” on page 23.
	• The supplied batteries are wrapped tightly in
	clear plastic. Make sure that you have removed
	this plastic from the batteries.
	• Make sure that the batteries are installed
	correctly. See “Installing remote control
	batteries” on page 23.
	• Replace dead batteries with new batteries. See
	“Installing remote control batteries” on page 23.
Trouble programming your	• See instructions and a table of common codes in
existing universal remote
	“Programming a different universal remote
control.
	control” on page 57.
	• Codes are subject to change. For up-to-date
	codes, go to
	www.insigniaproducts.com/remotecodes
	• Replace dead batteries with new batteries. See
	“Installing remote control batteries” on page 23.
	• Refer to the User Guide that accompanied your
	universal remote control and contact the
	manufacturer if problems persist.

General

Problem	Solution
No power.	• Make sure that the power cord is correctly connected to
	your TV and a power outlet.
	• Unplug the power cord, wait 60 seconds, then plug the
	cord back in and turn on your TV.
	• Other devices (for example, a surround sound receiver,
	external speakers, fans, or hair dryers) may be
	interfering with your TV. Try turning off one device at a
	time to determine which device is causing interference.
	After you have determined which device is causing
	interference, move it further from the TV to eliminate
	the interference.
“No signal” error	• Press INPUT and make sure that you have selected the
message is displayed.
	correct input for the device or service you are trying to
	use.
	• If you are using a cable or satellite box, use the remote
	that came with that box to change channels.
	• Make sure that you have the correct input selected to
	view channels from the cable or satellite box.

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