NS-46E480A13A/NS-55E480A13A Insignia 46"/55" 1080p LED TV

Problem

Solution

No color, dark picture, or

• Try another channel. The station may be

color is not correct.

experiencing problems.

 

 

• Adjust the color settings. See “Adjusting the TV

 

picture” on page 25.

 

• Make sure that the video cables are connected

 

correctly and securely to your TV.

 

• Make sure that the antenna or cable TV is

 

connected correctly and securely. See

 

Connecting a cable or satellite box” on page 10

 

or “Connecting an antenna or cable TV (no box)

 

on page 13.

 

• If you are using an antenna, the digital channel

 

signal may be low. To check the digital channel

 

signal strength, see “Checking the digital signal

 

strength” on page 31.

 

• If you are using an antenna and the signal

 

strength is low, adjust the antenna or use a

 

highly directional outdoor antenna or set-top

 

antenna with a built-in amplifier.

 

 

Only snow (noise) appears

• Try another channel. The station may be

on the screen.

experiencing problems.

 

 

• Make sure that the antenna or cable TV is

 

connected correctly and securely. See

 

Connecting a cable or satellite box” on page 10

 

or “Connecting an antenna or cable TV (no box)

 

on page 13.

 

• If you are using an antenna, the digital channel

 

signal may be low. To check the digital channel

 

signal strength, see “Checking the digital signal

 

strength” on page 31.

 

• If you are using an antenna and the signal

 

strength is low, adjust the antenna or use a

 

highly directional outdoor antenna or set-top

 

antenna with a built-in amplifier.

 

 

Picture quality is good on

• The problem may be caused by a poor or weak

some channels and poor on

signal from the broadcaster or cable TV provider.

others. Sound is good.

• If you connect to cable or satellite TV without a

 

 

set-top box and experience poor picture quality,

 

you may need to install a set-top box to improve

 

signal reception and picture quality. Contact

 

your cable or satellite TV provider about

 

upgrading to a set-top box.

 

 

Dotted lines or stripes

• Make sure that the antenna or cable TV is

appear on the screen.

connected correctly and securely. See

 

 

Connecting a cable or satellite box” on page 10

 

or “Connecting an antenna or cable TV (no box)

 

on page 13.

 

• If you are using an antenna, the digital channel

 

signal may be low. To check the digital channel

 

signal strength, see “Checking the digital signal

 

strength” on page 31.

 

• If you are using an antenna and the signal

 

strength is low, adjust the antenna or use a

 

highly directional outdoor antenna or set-top

 

antenna with a built-in amplifier.

 

• Make sure that the video cables are connected

 

securely to your TV.

 

• The video cable(s) you are using may be bad. Try

 

a new set.

 

• Other devices (for example, a surround sound

 

receiver, external speakers, fans, or hair dryers)

 

may be interfering with your TV. Try turning off

 

one device at a time to determine which device

 

is causing interference. After you have

 

determined which device is causing

 

interference, move it further from the TV to

 

eliminate the interference.

 

 

Double images.

• Use a highly directional outdoor antenna, cable

 

 

TV, or satellite TV.

 

 

Problem

Solution

The picture has a few bright

• A few bright or dark spots on an LCD screen is

or dark spots.

normal. It does not affect the operation of

 

 

your TV.

 

 

Good picture, but no sound.

• Increase the volume.

 

 

Make sure that the sound is not muted.

 

• Make sure you do not have headphones

 

connected. When headphones are connected,

 

no sound comes from the TV speakers.

 

• Make sure that the correct audio mode is

 

selected.

 

• Make sure that the audio cables are connected

 

correctly and securely to your TV.

 

• Make sure that the antenna or cable TV is

 

connected correctly and securely. See

 

Connecting a cable or satellite box” on page 10

 

or “Connecting an antenna or cable TV (no box)

 

on page 13.

 

• If you are using an antenna, the digital channel

 

signal may be low. To check the digital channel

 

signal strength, see “Checking the digital signal

 

strength” on page 31.

 

• The audio cable(s) you are using may be bad. Try

 

a new set.

 

 

Poor picture.

• Make sure that the room is not too bright. Light

 

 

reflecting off the screen can make the picture

 

difficult to see.

 

If an S-VHS camera or a camcorder is connected

 

while another connected device is turned on,

 

the picture may be poor. Turn off one or more

 

devices.

 

 

Good sound but poor color.

Adjust the contrast, color, and brightness

 

 

settings. See “Adjusting the TV picture” on

 

page 25.

 

 

Audio noise.

• Other devices (for example, a surround sound

 

 

receiver, external speakers, fans, or hair dryers)

 

may be interfering with your TV. Try turning off

 

one device at a time to determine which device

 

is causing interference. After you have

 

determined which device is causing

 

interference, move it further from the TV to

 

eliminate the interference.

 

 

No output from one of the

• Adjust the audio balance. See “Adjusting sound

speakers.

settings” on page 27.

 

 

• Make sure that the audio cables are connected

 

correctly and securely to your TV.

 

 

After images appear.

• Do not display a still image, such as a logo,

 

 

game, or computer image, for an extended

 

period of time. This can cause a permanent

 

after-image to be burned into the screen. This

 

type of damage is not covered by your warranty.

 

 

50

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Insignia NS-55E480A13A, NS-46E480A13A manual Color is not correct