Problem | Solution | |
No color, dark picture, or | • Try another channel. The station may be | |
color is not correct. | ||
experiencing problems. | ||
| ||
| • Adjust the color settings. See “Adjusting the TV | |
| picture” on page 25. | |
| • Make sure that the video cables are connected | |
| correctly and securely to your TV. | |
| • Make sure that the antenna or cable TV is | |
| connected correctly and securely. See | |
| “Connecting a cable or satellite box” on page 10 | |
| or “Connecting an antenna or cable TV (no box)” | |
| on page 13. | |
| • If you are using an antenna, the digital channel | |
| signal may be low. To check the digital channel | |
| signal strength, see “Checking the digital signal | |
| strength” on page 31. | |
| • If you are using an antenna and the signal | |
| strength is low, adjust the antenna or use a | |
| highly directional outdoor antenna or | |
| antenna with a | |
|
| |
Only snow (noise) appears | • Try another channel. The station may be | |
on the screen. | ||
experiencing problems. | ||
| ||
| • Make sure that the antenna or cable TV is | |
| connected correctly and securely. See | |
| “Connecting a cable or satellite box” on page 10 | |
| or “Connecting an antenna or cable TV (no box)” | |
| on page 13. | |
| • If you are using an antenna, the digital channel | |
| signal may be low. To check the digital channel | |
| signal strength, see “Checking the digital signal | |
| strength” on page 31. | |
| • If you are using an antenna and the signal | |
| strength is low, adjust the antenna or use a | |
| highly directional outdoor antenna or | |
| antenna with a | |
|
| |
Picture quality is good on | • The problem may be caused by a poor or weak | |
some channels and poor on | ||
signal from the broadcaster or cable TV provider. | ||
others. Sound is good. | ||
• If you connect to cable or satellite TV without a | ||
| ||
| ||
| you may need to install a | |
| signal reception and picture quality. Contact | |
| your cable or satellite TV provider about | |
| upgrading to a | |
|
| |
Dotted lines or stripes | • Make sure that the antenna or cable TV is | |
appear on the screen. | ||
connected correctly and securely. See | ||
| ||
| “Connecting a cable or satellite box” on page 10 | |
| or “Connecting an antenna or cable TV (no box)” | |
| on page 13. | |
| • If you are using an antenna, the digital channel | |
| signal may be low. To check the digital channel | |
| signal strength, see “Checking the digital signal | |
| strength” on page 31. | |
| • If you are using an antenna and the signal | |
| strength is low, adjust the antenna or use a | |
| highly directional outdoor antenna or | |
| antenna with a | |
| • Make sure that the video cables are connected | |
| securely to your TV. | |
| • The video cable(s) you are using may be bad. Try | |
| a new set. | |
| • Other devices (for example, a surround sound | |
| receiver, external speakers, fans, or hair dryers) | |
| may be interfering with your TV. Try turning off | |
| one device at a time to determine which device | |
| is causing interference. After you have | |
| determined which device is causing | |
| interference, move it further from the TV to | |
| eliminate the interference. | |
|
| |
Double images. | • Use a highly directional outdoor antenna, cable | |
| ||
| TV, or satellite TV. | |
|
|
Problem | Solution | |
The picture has a few bright | • A few bright or dark spots on an LCD screen is | |
or dark spots. | ||
normal. It does not affect the operation of | ||
| ||
| your TV. | |
|
| |
Good picture, but no sound. | • Increase the volume. | |
| ||
| • Make sure that the sound is not muted. | |
| • Make sure you do not have headphones | |
| connected. When headphones are connected, | |
| no sound comes from the TV speakers. | |
| • Make sure that the correct audio mode is | |
| selected. | |
| • Make sure that the audio cables are connected | |
| correctly and securely to your TV. | |
| • Make sure that the antenna or cable TV is | |
| connected correctly and securely. See | |
| “Connecting a cable or satellite box” on page 10 | |
| or “Connecting an antenna or cable TV (no box)” | |
| on page 13. | |
| • If you are using an antenna, the digital channel | |
| signal may be low. To check the digital channel | |
| signal strength, see “Checking the digital signal | |
| strength” on page 31. | |
| • The audio cable(s) you are using may be bad. Try | |
| a new set. | |
|
| |
Poor picture. | • Make sure that the room is not too bright. Light | |
| ||
| reflecting off the screen can make the picture | |
| difficult to see. | |
| • If an | |
| while another connected device is turned on, | |
| the picture may be poor. Turn off one or more | |
| devices. | |
|
| |
Good sound but poor color. | • Adjust the contrast, color, and brightness | |
| ||
| settings. See “Adjusting the TV picture” on | |
| page 25. | |
|
| |
Audio noise. | • Other devices (for example, a surround sound | |
| ||
| receiver, external speakers, fans, or hair dryers) | |
| may be interfering with your TV. Try turning off | |
| one device at a time to determine which device | |
| is causing interference. After you have | |
| determined which device is causing | |
| interference, move it further from the TV to | |
| eliminate the interference. | |
|
| |
No output from one of the | • Adjust the audio balance. See “Adjusting sound | |
speakers. | ||
settings” on page 27. | ||
| ||
| • Make sure that the audio cables are connected | |
| correctly and securely to your TV. | |
|
| |
After images appear. | • Do not display a still image, such as a logo, | |
| ||
| game, or computer image, for an extended | |
| period of time. This can cause a permanent | |
| ||
| type of damage is not covered by your warranty. | |
|
|
50 | www.insigniaproducts.com |