Insignia
Troubleshooting
Check the following items before asking for repair service:
Problem | Solution |
|
|
The DVD player will | • Make sure that there is a disc in your |
not play a disc | DVD/TV. |
| • Make sure that the disc is loaded label |
| side up. |
| • Make sure that the disc is clean and not |
| warped. |
| • Make sure that the region code on the |
| disc matches the code on your DVD/ |
| TV. |
| • Make sure that there is no water |
| condensation in your DVD/TV. Remove |
| the disc and leave the power on until |
| any condensation evaporates. |
|
|
Picture is OK, but | • Make sure that all connections are |
no sound. | correct. |
| • Make sure that the sound has not been |
| muted (press the MUTE button to |
| check). |
| • Make sure that the volume is correctly |
| adjusted. |
| • Make sure that the disc is clean and not |
| warped. |
|
|
No picture, | • Make sure that all connections are |
unsteady picture, or | correct. |
picture incorrectly | • Make sure that the AV signal source is |
positioned. | NTSC. |
| • Make sure that the disc is clean and not |
| warped. |
|
|
Plays a section | • Make sure that your DVD/TV is not in |
repeatedly or will | |
not resume normal | button to cancel |
playback. | • Make sure that the disc is clean and not |
| warped. |
|
|
Remote control | • Point the remote control at your DVD/ |
does not work. | TV’s IR sensor. |
| • Make sure the batteries are installed |
| correctly. |
| • Change the batteries in the remote |
| control. |
| • Remove any obstacles between your |
| DVD/TV’s IR sensor and the remote |
| control. |
Note
Static or other external interference may cause the player to behave abnormally. If this occurs, unplug your DVD/TV, then plug it in again to reset your DVD/TV. If problems persist, disconnect the power and call your Insignia dealer.
Maintaining
Handling and cleaning the TV/DVDKeeping the exterior surfaces clean
Cleaning the case
•To clean the player, use a soft, dry cloth. If the surfaces are extremely dirty, use a soft cloth lightly moistened with a mild detergent solution.
•Do not use strong solvents such as alcohol, benzine, or thinner, as these might damage the surface of your DVD/TV.
Care and handling of discsHandling discs
Do not touch the playback side of the disc. Hold the disc by the edges so that fingerprints do not get on the surface. Never stick paper or tape on the disc.
Storing discs
After playing, store the disc in its case. Do not expose the disc to direct sunlight or sources of heat and never leave it in a parked car exposed to direct sunlight.
Cleaning discs
Fingerprints and dust on the disc can cause poor picture quality and sound distortion. Before playing, clean the disc with a clean cloth. Wipe the disc from the center out.
Do not use strong solvents such as alcohol, benzine, thinner, commercially available cleaners, or
Note
Never operate your DVD/TV immediately after moving it from a cold location to a warm location. Leave it for two or three hours without operating it. If you use your DVD/TV in such a situation, it may damage tapes, discs, or internal parts.
•Do not use volatile liquids such as insecticide spray near the TV/DVD.
•Do not leave rubber or plastic products in contact with the TV/DVD for a long period of time because they can leave marks on the surface.
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