Please read Troubleshooting Guide and/or visit
www.insinkerator.com before calling AnswerLine™
TROUBLESHOOTING
PROBLEM | POSSIBLE CAUSE | WHAT TO DO | |
Water and steam spits | • Unit is boiling. | • Activate faucet lever to release some water from | |
forcefully from spout | May be normal during initial setup. | the tank. | |
without turning on the | • Adjust water temperature using dial on tank front. | ||
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dispenser faucet. |
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| Remember that at higher altitudes, water boils | ||
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| at lower temperatures. | |
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Water is not hot. | • The unit is unplugged. | • Make sure the unit is connected to a properly grounded | |
| • The electric outlet is inoperative. | electric outlet. | |
| • Make sure the circuit breaker or fuses are | ||
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| functioning properly. | |
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| • Check that the outlet is not switched off. | |
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Water is too hot | • Thermostat is not adjusted to | • Adjust the thermostat slowly, then activate faucet lever for 20 | |
or not hot enough. | your needs. | seconds to bring in fresh water to be heated at the new setting. | |
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| Allow | |
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Water comes out the | • Outlet tube is blocked. | • Check that outlet tube is not kinked, twisted or pinched. | |
vent instead of spout. |
| • Unscrew spout end piece and clean out any debris. | |
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Water is dripping from | • The expansion chamber isn’t draining | • Unplug the unit. If the dripping doesn’t stop after a few | |
the spout/vent | properly due to low water pressure. | minutes, check the supply valve to ensure that is fully | |
intermittently. | • The spout is blocked. | open and there are no obstructions in the water line | |
| reducing the pressure below 30 psi (i.e., a poorly mounted | ||
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| saddle valve, a clogged water filter, or a partially opened | |
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| • Unscrew spout end piece and clean out any debris. | |
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Water is dripping | • Debris in the water line may be | • Unscrew spout end piece and clean out any debris. | |
from the spout/vent | in the faucet valve seat causing a | • Activate faucet lever | |
constantly. | slow water leak. | ||
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Divided stream.
• Debris in the end piece.
• Unscrew spout end piece and clean out any debris.
FILTRATION ISSUES
Water taste or odor | • Filter needs to be flushed out | • Activate the faucet lever and run until the water is cold. |
| • Life of filter has expired | If there is no change, replace filter cartridge. |
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New filter leaks or | • Head and bracket not fully rotated | • Remove, inspect, reinstall filter cartridge. |
doesn’t fit | • Filter | • Remove new filter, replace with old filter. Check operation. |
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| If OK, reinstall new filter and recheck operation. |
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No water flow or | • Life of filter has expired | • Replace filter cartridge. See page 12. |
low water flow |
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