Asia-Pacific Region, Japan, Latin America | Intel S5000PAL manual

In Asia-Pacific Region

Australia....	1800 649931
Cambodia..	63 2 636 9797 (via Philippines)
China	800 820 1100 (toll-free)

....................	8 621 33104691 (not toll-free)
Hong Kong 852 2 844 4456
India	0006517 2 68303634 (manual toll-free. You need an IDD-equipped
	telephone)
Indonesia ...	803 65 7249
Korea	822 767 2595
Malaysia ....	1 800 80 1390
Myanmar...	63 2 636 9796 (via Philippines)
New Zealand 0800 444 365
Pakistan	632 63684 15 (IDD via Philippines)
Philippines	1 800 1 651 0117
Singapore ..	65 6213-1311
Taiwan	2 2545-1640
Thailand ....	1 800 631 0003
Vietnam	632 6368416 (IDD via Philippines)

Japan

Domestic.... 0120 868686

Outside country 81 298 47 0800

Latin America

Argentina .. Contact AT&T USA at 0-800 222 1288. Once connected, dial 800 843 4481

Brazil	001-916 377 0180
Chile	Easter Island	Contact AT&T USA at 800 800 311. Once

	connected, dial 800 843 4481

Mainland and Juan .. Contact AT&T USA at 800 225 288. Once connected, dial 800 843 4481

32	Intel® Server Board S5000PAL User’s Guide

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Intel S5000PAL manual Asia-Pacific Region, Japan, Latin America

Contents

Intel Server Board S5000PAL User’s Guide Intel Order Number D31968-003 Disclaimer Safety Information 重要安全指导 Intel Server Board S5000PAL User’s Guide Intel Server Board S5000PAL User’s Guide About this Manual Manual Organization Additional Information and Software Product AccessoriesAdditional Information and Software For this information or Use this Document or Software Intel Server Board S5000PAL User’s Guide Intel Server Board S5000PAL User’s Guide Contents Appendix a Getting Help Intel Server Board S5000PAL User’s Guide Xiii Xiv List of Tables Xvi List of Figures Intel Server Board S5000PAL Xviii Server Board Features Intel Server Board S5000PAL Server Board Features Feature Description Connector and Component Locations C D E FG H W V U T SR Server Board Connector and Component Locations Configuration Jumpers Jumper Name Jumper Purpose Recovery Jumpers Intel Light Guided Diagnostics Light Guided Diagnostic LEDs Back Panel Connectors Back Panel Connectors LED State Description RAID SupportNIC LED Descriptions Hardware Requirements Processor Dimm Configuration Diagram Memory Four Dimm Configuration Example Memory Sparing and Mirroring Intel RAID Activation Key Power SupplyOptional Hardware Hard Disk Drives Intel Local Control Panel If You Cannot Access Setup Using the Bios Setup UtilityStarting Setup Setup Menus Setup Menu Key Use Key to Press Description Recording the Current Bios Settings Upgrading the BiosPreparing for the Upgrade Obtaining the Upgrade Clearing the PasswordUpgrading the Bios Clear Password Jumper Clearing the Cmos Clear Cmos Jumper Installing DIMMs Hardware Installations and UpgradesInstalling and Removing Memory Before You Begin Installing the Memory Installing or Replacing the Processor Removing DIMMs Installing the Processor ILifting the Processor Socket Handle Removing the Socket Cover Installing the Heat Sinks Installing the Heat Sink Removing a Processor Replacing the Backup Battery Replacing the Backup Battery Intel Server Board S5000PAL User’s Guide Canada Europe Appendix a Getting HelpWorld Wide Web Telephone Latin America Asia-Pacific RegionJapan Panama Intel Server Board S5000PAL User’s Guide Product Regulatory Compliance Product Safety ComplianceAppendix B Regulatory and Compliance Information Product Certification Markings Certifications / Registrations / DeclarationsProduct Regulatory Compliance Markings Regulatory Region Marking Compliance Electromagnetic Compatibility Notices FCC USA Taiwan Declaration of Conformity Bsmi Industry Canada ICES-003Europe CE Declaration of Conformity Korean Compliance RRL Cnca CCC-China Restriction of Hazardous Substances RoHS Compliance End-of-Life / Product Recycling Resetting the System Appendix C TroubleshootingResetting the System To do this Press Problems following Initial System Installation First Steps Checklist Confirming Loading of the Operating System Hardware Diagnostic TestingVerifying Proper Operation of Key System Lights Specific Problems and Corrective Actions Power Light Does Not Light No Characters Appear on Screen Characters Are Distorted or Incorrect CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light System Cooling Fans Do Not Rotate ProperlyDrive Activity Light Does Not Light Diagnostics pass but the connection fails Problems with NetworkServer hangs when the drivers are loaded Cannot Connect to a Server System Boots when Installing PCI Card Problems with Newly Installed Application Software Bootable CD-ROM Disk Is Not Detected Hard Drives are not Recognized LED Information Bios Post Beep CodesPost Error Beep Codes LED Information Error Beep Codes Generated by Intel Remote Management Module Intel Server Board S5000PAL User’s Guide LEDs Red Green Appendix D LED DecoderPost Progress Code LED Example Memory Host ProcessorChipset Remote Console PCI BusLocal Console Keyboard PS2 or USB Fixed Media Boot Device SelectionMouse PS2 or USB Removable Media Driver Execution Environment DXE Core Runtime Phase / EFI Operating System BootPre-EFI Initialization PEI Core DXE Drivers Pre-EFI Initialization Module Peim / Recovery Appendix E Intel Server Issue Report Form Board / Chassis Information Add-in Card, Peripheral, Video, NIC Dimm ConfigurationOperating System Information Peripheral Description Driver Control Panel Information Hard Drive InformationManagement Information Drive Type Sata SAS, etc Make/Model Hot-swap Or Fixed Complete Problem Description