Chapter 5 – Warranty
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This chapter outlines coverage, terms and conditions of WalkAbout Computer’s Limited Warranty and how to obtain warranty service.
The standard WalkAbout Computers Limited Warranty is valid for one year from the date of shipment. Extended warranty protection is available for up to four additional years.
WALKABOUT COMPUTERS
LIMITED WARRANTY
1.WHAT IS COVERED BY THIS WARRANTY
WalkAbout Computers, Inc. warrants for the duration of this limited warranty (“Warranty”) that WalkAbout Computers’ products, which are comprised of the HAMMERHEAD RT family of products, all accessories to such Products manufactured or created by WalkAbout Computers (“Accessories”), and all replacement Products and Accessories repaired or replaced pursuant to the Warranty (“Replacement Products”) are free from defects in material and workmanship under normal use and service subject to the terms and conditions set out below.
2.LENGTH OF WARRANTY
The Warranty is valid for a period of one (1) year for Products and Accessories, from the original date of sale from WalkAbout Computers and/or a WalkAbout Computers Authorized Reseller. During any such period, WalkAbout Computers will, at its option, either repair or replace with new or “like new” used parts any of the Products, Accessories or Replacement Products sold by WalkAbout Computers which prove to be defective, provided that such Products or Accessories are returned in accordance with the terms of this Warranty.
3.TERMS AND CONDITIONS
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Chapter 5 – Warranty
(i)This Warranty applies to the retail purchaser or lessee of Products and Accessories that have been properly installed, used and serviced according to the specifications provided and practiced by WalkAbout Computers.
(ii)Damage due to abuse, accident, misuse, modification, misapplication, or damage as a result of shipment or improper service cancels all obligations of WalkAbout Computers under this Warranty.
(iii)THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES OR CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESSED OR IMPLIED, WARRANTIES OR CONDITIONS OF MERCHANTABLE QUALITY AND FITNESS FOR A PARTICULAR PURPOSE AND THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM THE COURSE OF DEALING IN OR USAGE OF TRADE. SOME JURISDICTIONS DO NOT ALLOW THIS LIMITATION, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
(iv)This Warranty and the statute of limitations shall run concurrently with any acceptance period. No suit, litigations, or action shall be brought based on the alleged breach of this Warranty or implied warranties more than two (2) years after the date of purchase in those jurisdictions allowing such a limitation; otherwise, no such action shall be brought more than two (2) years after the expiration of this Warranty.
4. HOW TO OBTAIN WARRANTY SERVICE
(i)Immediately notify WalkAbout Computers or a WalkAbout Computers Authorized Reseller of problems encountered during the warranty period. As appropriate, WalkAbout Computers will provide a return merchandise authorization number (the “RMA” number) for the return of your Products, Accessories and/or Replacement Products.
(ii)Label and/or include the following information with the Products/Accessories shipping container:
a)your name, address and telephone number
b)the RMA number received from WalkAbout Computers,
c)a description of the problem, and
d)proof of the date of original purchase from WalkAbout Computers, e.g., bill of sale or other evidence indicating the date of original purchase.
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