TROUBLE -SHOOTING

Most problems can be solved by following the simple steps below. Find the symptom that applies and follow the steps listed. If further assistance is needed, call our Customer Service Department at SEARS 1-800-4MYHOME (469-4663), or SEARS 1-877-LEFOYER (533-6937) 24 hours a day

1.SYMPTOM: THE SPA WILL NOT OPERATE

a.Check to see if the GFCI breaker is tripped or was not turned on. Reset the GFCI breaker.

b.Remove the access cover and locate the

heater switch on the side of the control box. Make sure that the heater switch is in the “on” position. Important: The spa will not operate if the heater switch is in the “off” position.

2.SYMPTOM: THE CIRCUIT BREAKER OR THE GFCI TRIPS WHILE THE SPA IS OPERATING

a.Reset the circuit breaker or the GFCI. If the cir- cuit breaker or the GFCI trips again, contact a qualified electrician for service.

3.SYMPTOM: THE PUMP HUMS

a.The filter cartridges may be dirty or damaged. Remove the cartridges from the filter housing and clean or replace the cartridges (see page 18).

b.The pump may have a foreign object stuck in

the impeller. Contact our customer service department.

c. The pump may have a loose wire connection. Contact our customer service department.

4.SYMPTOM: THE PUMP HUMS BUT DOES NOT ROTATE

a.The pump may be jammed. Contact our cus- tomer service department. If your spa is no longer under warranty, you may contact a local spa and pool service provider.

5.SYMPTOM: THE PUMP IS NOISY WHILE OPERATING

a.There may be debris in the pump. Contact our customer service department.

b.The pump may have a bad bearing. Contact

our customer service department.

6. SYMPTOM: THE WATER DOES NOT HEAT

 

a. Make

sure that the hydrotherapy spa is fully

 

covered with the spa cover.

The spa cover

must

be tight for the water to heat.

Set the

air control to low. Set the temperature to the desired setting. The water will heat at 2°F (1°C) per hour. If you are using the spa indoors, and the room temperature is maintained at

70°F (21°C), it will take approximately 24 to 36 hours for the water to reach the set

temperature.

b. If you are using the hydrotherapy spa outdoors, it may take longer for the water to heat. See the chart below for the approximate heating time.

Air T emperature

 

 

Heating T ime

70°F+ (21°C+)

 

24 to 36 hours

50°F to 70°F (10°C 21 to°C)

2 to 3 days

30°F to 50°F (1°C to 10°C)

3 to 4 days

b.If the water still has not heated after four days, contact our customer service department.

c.If actual water temperature is lower that the set

temperature, and the Heat On LED indicator on the console is not lit, contact our customer

service department.

7.SYMPTOM: THE WATER IS NOT BEING CLEANED BY THE FILTER

a.Check to see if the filter is in place. Clean the filter if it is dirty.

b.Check the chemical balance of the water. If the

pH is incorrect, the sanitizing agents will not function properly.

8.SYMPTOM: THE WATER PULSATES OR THERE IS MINIMUM WATER FLOW

a. Adjust the water level. This usually occurs only when the water level is low. Add water until the thera-jets are covered (see step 4 on page 9).

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Inter-Tel 831.10507 user manual Trouble -SHOOTING, Symptom the SPA will not Operate, Symptom the Pump Hums, Must

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