Chapter 7—Troubleshooting

 

 

Error

Suggested action

 

 

The Power control lamp does not shine

Check the power cable

and the LCD display (if any) shows no

 

message after the power has been switched

 

on

 

Error LED light turns solid red after

Check for bad software setting or ESim

printing stops

command errors

 

Check if printer is out of media or ribbon

 

Check if media is jammed/tangled up

 

Check if mechanism is not locked and

 

closed

 

Check if label gap sensor is blocked by

 

media

 

Check cutter (if any)

Printing started, but nothing was printed

Check if media is placed upside down or

on the label

if media is not suitable for the application

 

Check if the ink-coted side of the transfer

 

ribbon faces the media

 

Select the correct printer driver

 

Select the correct media and print type

 

Check that the printhead is properly con-

 

nected to the print mechanism

 

 

When printing, label is jammed/tangled

Clear the media jam, and if label is stuck

up

on thermal printhead, remove it using a

 

cleaning card or a soft cloth soaked with

 

isopropyl alcohol

When printing, part of the print image

Check if thermal printhead needs cleaning

was not printed along the feed direction

Check if application software has errors

 

 

Check ribbon for creases and wrinkles. See

 

Ribbon Tension Adjustment and Ribbon

 

Shield Adjustment in chapter 9.

Intermec EasyCoder PD4—User’s Guide

47

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Image 57
Intermec PD4 manual Error Suggested action, Printing stops Command errors

PD4 specifications

The Intermec PD4 is a compact and versatile thermal printer designed for high-performance label printing in demanding environments. Renowned for its reliability and speed, the PD4 is ideal for various applications, including shipping, inventory management, and retail labeling.

One of the standout features of the PD4 is its exceptional print speed, capable of producing up to 4 inches per second. This efficiency is crucial in environments where time is a critical factor. The printer supports a range of label sizes, accommodating various demands in different industries. With a maximum print width of 4 inches, it can handle labels that are suitable for shipping, warehousing, and product labeling with ease.

The PD4 utilizes both direct thermal and thermal transfer printing technologies, making it versatile for different materials. Direct thermal printing is typically used for short-term applications, while thermal transfer offers higher durability for labels exposed to various environmental conditions. This flexibility allows businesses to choose the printing method that best fits their specific requirements.

In terms of connectivity, the Intermec PD4 is equipped with multiple options, including USB, serial, and parallel interfaces, allowing it to easily integrate with existing systems. Additionally, it supports Ethernet connectivity for network printing, providing greater accessibility in a multi-user environment. These connectivity options ensure that the PD4 can be seamlessly deployed in both standalone and networked configurations.

Another notable characteristic is its user-friendly design. The printer features an intuitive control panel, making it easy for operators to manage print jobs and perform maintenance tasks. The open design of the printer also facilitates quick label loading and ribbon replacement, reducing downtime associated with label changes.

Moreover, the Intermec PD4 is built to withstand tough working conditions. Its robust construction is designed to handle the rigors of warehousing and industrial applications, ensuring longevity and consistent performance over time. With a compact footprint, it can fit into tight workspaces, making it a practical choice for businesses with limited available space.

In summary, the Intermec PD4 thermal printer stands out for its speed, versatility, and durability, making it an excellent choice for businesses that require reliable printing solutions. Its advanced technologies, user-friendly design, and strong connectivity options make it suitable for a wide range of label printing tasks, ensuring efficient operations across various industries.