Interquartz 9859 manual Easycall and Customnet Usage, Training mode, Supervisor mode

Models: 9859

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Training mode

Allows a supervisor to monitor a trainee during a call.

*During a trainee's call the supervisor may lift the HANDSET(The HEADSET / HANDSFREE indicator will turn off).

*Quickly press the HEADSET / HANDSFREE key and the indicator will illuminate.

*The trainee may continue the conversation with the supervisor only listening to its progress.

Supervisor mode

Allows a supervisor to 'take over' a call between a trainee and another party.

*During a call, the supervisor may Lift the HANDSET to continue a normal conversation with the other party, while the trainee listens to its progress through the HEADSET.

*To return the call to the trainee, press the HEADSET / HANDSFREE key and replace the HANDSET in the cradle.

9.EASYCALL AND CUSTOMNET USAGE

Where this telephone is used on a PABX (telephone switchboard) extension, or a Direct Line with Telstra Australia's Customnet or Easycall service the follow- ing information is important.

MAKING OUTGOING CALLS

If your phone is connected to any system where dialling must be grouped, such as between internal and external dial tones, then the PAUSE function of the telephone will be required. If in doubt, check with your system supplier or Interquartz dealer, as failure to observe your system's requirements may lead

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Interquartz 9859 manual Easycall and Customnet Usage, Training mode, Supervisor mode, Making Outgoing Calls