Troubleshooting
Symptom
Mouse and/or Keyboard not responding.
USB devices not responding.
Possible Cause
Improper mouse and/or keyboard reset.
KVM switch needs to be reset.
USB ports need to reset.
Action
Unplug the cable(s) from the console port(s), then plug it/them back in.
Power off all devices on the installation power off the KVM switch; wait five seconds; then power up
Unplug the device’s USB cable from the USB port on the switch’s rear panel, then plug it back in.
Use the USB reset hotkey combination [Scroll Lock] [Scroll Lock] [F5]
1.Change the OS by selecting SPC mode in the PORT OS settings (see PORT OS in the OSD settings table)
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