Jabra 9460 user manual Managing Call Waiting, Handling call collision

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Figure 56: Handling call collision

1.Current phone: the phone on which you are talking.

2.Caller ID: the incoming call number is shown here, if available.

3.Ringing phone: the phone on which the incoming call is arriving.

4.Accept new: touch here — or press the headset multifunction button — to put your current call on audio-hold and answer the incoming call.

The call on audio-hold is put into the background but not ended. The audio link to the headset for this call is broken.

The call put on audio-hold is shown on the touchscreen marked with a yellow handset to indicate activity on a phone whose audio is not currently routed to the headset. See the chapter “Call Merging and Switching” for more.

5.Reject new: touch here — or double-tapthe headset multifunction button — to remain on your current call and terminate the incoming call.

Note: You can also tap the headset MFB to end the current call and answer the incoming call.

Note: Call collision is not the same as call waiting, which is sometimes available when you are talking on one phone and a call comes in on that same phone. See the section “Managing Call Waiting” for details about how this is handled.

8.9Managing Call Waiting

For a general discussion of call waiting, see the earlier section 6.9: Managing Call Collisions and Call Waiting. This section deals with handling call waiting on the base touchscreen.

When call waiting is triggered by a new incoming call, the following occurs:

-The standard call-waiting tone will sound in your headset.

-The touchscreen displays the incoming number (if available) and provides controls for handling the new call, as shown in the figure below.

-Call-waiting control is enabled for the headset multifunction button. The commands for this are also mentioned in the figure below.

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1.Current phone: the phone on which you are talking.

2.Caller ID: the incoming call number is shown here, if available.

3.Ringing phone: the phone on which the incoming call is arriving.

4.Accept new: touch here — or press the headset multifunction button — to put your current call on hold and answer the incoming call.

5.Reject new: touch here — or double-tapthe headset multifunction button — to remain on your current call and reject the incoming call.

Note: You can also tap the headset MFB to end the current call and answer the incoming call.

Figure 57: Touchscreen controls for managing call waiting when a new call arrives

Jabra PRO 9460, Jabra PRO 9460 Duo, Jabra PRO 9465 Duo and Jabra PRO 9470 User manual

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