Jabra 9460 user manual Call Switching, Audio On-HOLD

Models: 9460

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Note: If just one of the merged calls — or calls on audio-hold — uses narrowband audio, all of the calls are filtered to narrowband (even if the others use wideband).

Once a call’s audio stream is filtered down to narrowband audio, it remains so for the duration of the call

— even if it is removed from the group call.

11.3 call SWITCHING

You can switch calls as described in this section.

Consider the figures below:

1.You have an active call on your desk phone. Your sofphone has its audio on hold — that is, has its audio disconnected to the headset. This is shown in the background with a yellow handset.

Figure 82: You have a single active

Figure 83: The active call and call on

hold are switched.

call and one on audio-hold.

 

2.You now decide to switch the calls, so that the desk phone has its audio on hold and the softphone has the active call. To do this, simply touch the phone icon with audio on-hold (yellow handset).

Now the desk phone call is on hold and the softphone call is active, as shown

— the call in the headset has been switched.

Similarly, if you have three connected phones where two are on audio-hold and one is active, you can switch the active and either one of the phones on hold (touch a yellow handset phone icon to make it active).

11.4 Audio On-HOLD

If you initiate an outgoing call while you are on a call on another phone, the current call is automatically put on audio-hold. It remains on audio-hold even after the new call is ended — you need to manually re-activate the call to resume it.

You can put active calls (including merged calls) on audio-hold as described in this section. Consider the figures below:

Jabra PRO 9460, Jabra PRO 9460 Duo, Jabra PRO 9465 Duo and Jabra PRO 9470 User manual

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Jabra 9460 user manual Call Switching, Audio On-HOLD