To view/edit the settings available here, touch one of the following options from the Desk Phone / PC & Softphone / Mobile Phone menu:

-Hold: enables you to put your current call on hold. Once you put a call on hold, this menu option is removed. Note that you cannot put a desk phone on hold — this menu option is not available for desk phones.

-Audio on-hold: enables you to put your current call on hold — that is; put it into the background but not end it. The audio link to the headset for this call is broken. See the section “Audio On-Hold”for more.

-PC Audio Communication: This is only shown if your PC is the target phone and it is idle (has no active call). This opens a PC audio communication link — a pseudo call — that is used for web conferencing and non- supported softphones. See the section “Web Conferencing” for more.

-Disconnect / Connect: This is only shown if your mobile phone is the target phone and it is idle (has no active call). This forces the headset to disconnect / connect to the mobile phone. See the section “Forcing Reconnection/Disconnection via the Touchscreen” for more.

8.7MSH phone active call screen

If your desk phone is using the MSH electronic hookswitch standard, the active call screen is a little different, as shown below:

Figure 55: The active call screen for a deskphone using MSH

Here, the desk phone is in focus and the headset is undocked from its cradle.

If you touch the yellow handset icon with the arrows, you toggle the desk phone between on- and off-hook (with MSH, the base and headset cannot determine whether the phone is on- or off-hook). This answers/ends calls.

While the headset is undocked, the audio link is open but the base and headset cannot determine whether there is an active call. For this reason, you are able to select a different target phone from this screen with MSH (only).

8.8Managing Call Collision

For a general discussion of call collisions, see the earlier section 6.9: Managing Call Collisions and Call Waiting. This section deals with handling call collisions on the base touchscreen.

In the event of a call collision, the following occurs:

-The touchscreen displays the incoming number (if available).

-The touchscreen shows which other phone is ringing and provides controls for handling the call, as shown in the figure below.

Jabra PRO 9460, Jabra PRO 9460 Duo, Jabra PRO 9465 Duo and Jabra PRO 9470 User manual

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Jabra 9460 user manual MSH phone active call screen, Managing Call Collision
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9460 specifications

The Jabra 9460 is a high-performance headset designed for professionals who require superior audio quality and advanced communication features. This versatile device combines the advantages of a traditional desk phone and modern wireless technology, making it a popular choice for office environments and remote work settings.

One of the standout features of the Jabra 9460 is its innovative DECT technology, which provides a reliable wireless connection with a range of up to 150 meters. This allows users to move freely around the office while staying connected to their calls. With its long battery life, typically lasting up to 12 hours of talk time, users can rely on the headset for an entire workday without needing to recharge.

The Jabra 9460 is equipped with a Noise Blackout™ technology that ensures crystal-clear audio by eliminating background noise. This feature is essential for professionals who work in bustling environments or need to focus on their conversations without distractions. The headset also includes a high-definition audio experience, supporting wideband sound for natural voice clarity and enhanced sound performance.

Flexibility is another key characteristic of the Jabra 9460. The headset can be worn in multiple styles, including over-the-ear and on-the-head configurations. This adaptability ensures comfort for long periods of use, catering to individual preferences. Furthermore, the device includes a flexible microphone boom that can be adjusted for optimal positioning, enhancing voice pickup and clarity.

The Jabra 9460 is compatible with various communication platforms, including Microsoft Teams, Skype for Business, and other VoIP solutions. With one-touch call control buttons, users can easily manage calls, mute, or adjust volume without disruption. The integration with softphones and other communication tools streamlines workflows, improving productivity.

In addition to its impressive technical features, the Jabra 9460 boasts a sleek and professional design. Its lightweight construction ensures comfort, while the intuitive controls make it user-friendly.

Overall, the Jabra 9460 combines cutting-edge technology with user-centric design, making it an ideal choice for professionals seeking reliability, superior audio quality, and flexibility in a headset. Its combination of features addresses the demands of modern work environments, enhancing communication and collaboration among teams.
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