ASSISTANCE OR SERVICE

Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you use only factory specified parts. These factory specified parts will fit right and work right because they are made with the same precision used to build every new JENN-AIR®appliance.

To locate factory specified parts in your area, call us or your nearest JENN-AIR®designated service center.

In the U.S.A.

If the problem is not due to one of the items listed in the “Troubleshooting” section…

Call the dealer from whom your appliance was purchased, or call Jenn-Air at 1-800-JennAir(1-800-536-6247)to locate an authorized service company. When calling, please know the purchase date and the complete model and serial number of your appliance. Be sure to retain proof of purchase to verify warranty status.

If the dealer or service company cannot resolve your problem, write to:

Jenn-Air Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Web address: www.jennair.com

Or call: 1-800-JennAir (1-800-536-6247)

U.S. customers using TTY for deaf, hearing impaired or speech impaired, call: 1-800-688-2080.

NOTE: When writing or calling about a service problem, please include the following information:

1.Your name, address and daytime telephone number.

2.Appliance model number and serial number.

3.Name and address of your dealer or servicer.

4.A clear description of the problem you are having.

5.Proof of purchase (sales receipt).

User’s guides, service manuals and parts information are available from Jenn-Air Brand Home Appliances, Customer eXperience Center.

Accessories List

Stainless Steel Cleaner and Polish

(stainless steel models)

Order Part Number 31462

All-Purpose Appliance Cleaner

Order Part Number 31682

Gas Grate and Drip Pan Cleaner

Order Part Number 31617

Wok

Order Part Number AO142

Drying Rack

Order Part Number DRYINGRACK

Magnetic Door Spacer

Order Part Number 8010P146-60

In Canada

If the problem is not due to one of the items listed in the “Troubleshooting” section…

Call the dealer from whom your appliance was purchased, or call Jenn-Air at 1-800-807-6777to locate an authorized service company. When calling, please know the purchase date and the complete model and serial number of your appliance. Be sure to retain proof of purchase to verify warranty status.

If the dealer or service company cannot resolve your problem, write to:

Jenn-Air Brand Home Appliances

Customer eXperience Centre

1901 Minnesota Court

Mississauga, ON L5N 3A7

Web address: www.jennair.ca

Or call: 1-800-807-6777.

NOTE: When writing or calling about a service problem, please include the following information:

1.Your name, address and daytime telephone number.

2.Appliance model number and serial number.

3.Name and address of your dealer or servicer.

4.A clear description of the problem you are having.

5.Proof of purchase (sales receipt).

User’s guides, service manuals and parts information are available from Jenn-Air Brand Home Appliances, Customer eXperience Centre.

29

Page 28 Page 30
Page 29
Image 29
Jenn-Air JDS9865 manual Assistance or Service, U.S.A, Accessories List, Canada
Page 28 Page 30

JDS9865 specifications

The Jenn-Air JDS9865 is a sophisticated and versatile double oven range designed to elevate your cooking experience. This high-end appliance combines advanced features with sleek aesthetics, making it an excellent addition to any modern kitchen. Catering to both amateur chefs and culinary enthusiasts alike, the JDS9865 is praised for its performance, functionality, and innovative technologies.

At the heart of the JDS9865 lies its dual oven design, providing ample space for cooking multiple dishes simultaneously. With a total capacity of 6.7 cubic feet, this range allows users to prepare large meals with ease. The upper oven is particularly useful for baking and broiling, while the lower oven excels in roasting and slow-cooking, providing flexibility for holiday gatherings or family dinners.

One of the standout features of the Jenn-Air JDS9865 is its powerful Pro-Select® cooking system. This advanced technology ensures precise temperature control for both ovens, allowing for consistent cooking results. Additionally, the range is equipped with a powerful convection fan that circulates hot air, ensuring evenly cooked food, whether baking cookies or roasting meats.

The JDS9865 also incorporates the innovative Dual-Fuel system, which combines the benefits of a gas cooktop with an electric oven. The gas burners provide immediate heat and superior temperature control, while the electric oven delivers even baking results. With five burners, including a high-output burner for rapid boiling and a simmer burner for delicate sauces, this range accommodates various cooking styles and techniques.

Another notable characteristic of the Jenn-Air JDS9865 is its sleek design, featuring a stainless-steel finish that adds a touch of sophistication to any kitchen. The easy-to-clean ceramic glass cooktop complements the elegant appearance while providing a seamless surface for cooking and cleaning.

User-friendly features include a touch-control panel for seamless operation and an integrated oven light for easy monitoring of dishes. The range also features a self-cleaning mode, simplifying maintenance and ensuring that your appliance remains in pristine condition.

In summary, the Jenn-Air JDS9865 double oven range is an exceptional appliance that combines style, advanced cooking technologies, and user-friendly features. Its versatility and powerful performance make it a top choice for anyone looking to enhance their culinary capabilities. With its sleek design and innovative solutions, the JDS9865 stands as a testament to Jenn-Air's commitment to quality and functionality in kitchen appliances.
Top Page Image Contents