Jenn-Air JGS8860BD manual Description of Fault Codes for EOC, Control-Related Error not measurable

Models: JGS9900BD JGS8860BD JGS8850BD JGS8750BD

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Troubleshooting Procedures

!WARNING

To avoid risk of electrical shock, personal injury, or death, disconnect power and gas to range before servicing, unless testing requires power and/or gas.

Description of Fault Codes for EOC III

Each fault code consists of 4 digits and is structured as follows:

 

 

 

 

 

 

 

 

1st (Leftmost) Digit:

2nd Digit: Alpha-Character

3rd Digit: Secondary

 

4th Digit : Oven

 

Primary Failure System

 

Failure Mechanism

 

Cavity Number

1

– Local to Control System

d – Diagnostic Failure (measurable)

 

 

1

– Upper (Single) Oven

3

– Sensor or Meat Probe

c Control-Related Error (not measurable)

 

 

2

– Lower Oven

4

– Input to Control System

 

 

 

c – Control System

9

– Door Lock

 

 

 

 

 

If a fault is detected, then one of the following three messages will be scrolled on the display:

FAULT DETECTED PRESS ENTER TO TRY AGAIN. This message displays when a fault is detected while a cooking function is active. Clear by pressing the Cancel keypad.

FEATURE NOT AVAILABLE. This message displays when a fault is detected while entering data during initial programming and also when a locked out function is detected. Clear by pressing any key.

FAULT DETECTED DISABLE POWER TO CLEAR. This message displays when a runaway temperature condition is detected while the control is in idle mode. Press any key to clear the message, but the fault remains until the control senses a Power-On reset.

Fault Code Chart

Fault

Description

Component to Troubleshoot/Replace

Code

 

 

1c1c

Shorted key.

Ensure ribbon cable is securely connected, inspect ribbon cable and

connector (shorts, breakage, corrosion, etc.). If OK, replace control.

 

 

1c2c

Membrane keyboard disconnected.

Ensure ribbon cable is securely connected, inspect ribbon cable and

connector (shorts, breakage, corrosion, etc.). If OK, replace control.

 

 

1c4c

Board – to – Board communication failure.

Replace control.

1c6c

EEPROM hardware fault.

Replace control.

1c7c

Control not calibrated.

Replace control.

1c8c

EEPROM CRC error – User Options.

Replace control.

1c81

EEPROM CRC error – Cook Profile.

Replace control.

1d11

Unlocked runaway temperature – 600° F

Ohm sensor and harness (see "Oven Sensor" chart). If OK, change

 

 

control.

1d21

Locked runaway temperature – 950° F

Ohm sensor and harness (see "Oven Sensor" chart). If OK, change

 

 

control.

3d11

Temperature sensor open.

Check connections, sensor (see "Oven Sensor" chart) and harness. If

 

 

OK, replace control.

3d21

Temperature sensor shorted.

Check connections, sensor (see "Oven Sensor" chart) and harness. If

 

 

OK, replace control.

3d41

Meat probe shorted.

Check probe jack and harness. If OK, check meat probe (see "Meat

 

 

Probe" chart).

3d51

Meat probe not calibrated.

Check probe jack and harness. If OK, check meat probe (see "Meat

 

 

Probe" chart).

4d11

Door switch not closed when locked.

Check connections, switch, harness, and motor. If OK, replace control.

4d21

No cooling fan rotation.

Check cooling fan motor and harness. If OK, replace control.

4d31

Cooling fan on when de-energized.

Check cooling fan motor and harness. If OK, replace control.

4d41

Cooling fan overspeed.

Check cooling fan motor and harness. If OK, replace control.

4d51

Door switch circuit fault.

Check connections, harness, and motor. If OK, replace control.

9d11

Latch will not lock.

Check wire connections. If OK, replace motorized door lock.

9d21

Latch will not unlock.

Check wire connections. If OK, replace motorized door lock.

9d31

Latch both locked and unlocked.

Check wire connections. If OK, replace motorized door lock.

© 2006 Maytag Services

16026923

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Jenn-Air JGS8860BD, JGS9900BD, JGS8750BD, JGS8850BD Description of Fault Codes for EOC, Control-Related Error not measurable

JGS9900BD, JGS8860BD, JGS8850BD, JGS8750BD specifications

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