Other Information

Troubleshooting

General

Problem

Possible Solutions

One or some channels can’t be

● These channels may be locked. Please unlock them (see Lock settings).

displayed

● These channels may be set to hidden in the master channel list. You may mark them

 

with the check mark to cancel hidden or select them with 0-9 number buttons.

 

 

Lost password

● On the password screen, enter the following master password: 1397. You may use the

 

master password to set a new password as desired. Please remember your new

 

password and keep it carefully.

 

 

Some items can’t be accessed

● If a setting option appears in gray, this indicates that the settings option is unavailable

 

in current input mode.

 

 

TV cabinet creaks

● When the TV is in use, there is a natural rise in temperature, causing the cabinet to

 

expand or contract and may be accompanied by a slight creaking noise. This is not a

 

malfunction.

 

 

Control buttons do not operate

● Disconnect the power cord and wait for a few seconds. Then re-plug the power cord

 

and turn on the unit again.

Notes:

If your problem is not solved, turn your unit off and then on again.

Cautions:

Never attempt to repair a defective TV yourself.

36

Page 37
Image 37
Jensen JE1507DC operation manual Troubleshooting General