Repairs - After Sales Service

If your appliance is not working correctly; consult the fault finding guides within this instruction book (Something not working). If a fault occurs which you can not resolve through following the advice and information contained within this instruction manual, the next step is to contact our extended warranty administrators on

0870 010 7887

They will give you details for your local Service Force Centre.

Before calling out an engineer, please ensure you have read the details under the heading "Something Not Working".

When you contact your local Service Force Centre you will need to give the following details:

1.Your name, address and post code.

2.Your telephone number.

3.Clear and concise details of fault.

4.The purchase date and found on your receipt.

5.The model and serial number of the appliance.

So that you always have these numbers at hand, we recommend you to make a note of them here:

Mod. : ………………………………………………………

PNC : ……...……………………………………….………

S.N. : ……..………………………………………..…..……

Spare parts

Always insist on genuine spare parts.

An authorised service engineer should service this product, and only genuine spare parts should be used. Under no circumstances should you attempt to repair the machine your-self. Repairs carried out by inexperienced persons may cause injury or serious malfunctioning. Contact your local Service Force Centre. An authorised service engineer always insist on genuine spare parts.

Your cooker is covered by a 3 year parts and labour guarantee (see separate details given at point of sale). Please retain your purchase receipt safely for the service engineer to verify the purchase details.

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John Lewis JLRC101 instruction manual Repairs After Sales Service, 0870 010, Always insist on genuine spare parts

JLRC101 specifications

The John Lewis JLRC101 is an exceptional robotic vacuum cleaner that offers a blend of advanced technology and user-friendly design, making it a fantastic addition to any home. Renowned for its efficient cleaning capabilities, the JLRC101 is perfect for tackling dust, dirt, and pet hair, ensuring your floors remain spotless with minimal effort.

One of the standout features of the JLRC101 is its powerful suction technology. Equipped with a robust motor, this robotic vacuum can easily pick up debris from both hard floors and carpets. Its smart suction adjustment mechanism allows the vacuum to adapt its suction power based on the surface it’s cleaning, optimizing performance and battery life.

The JLRC101 also features advanced navigation technology, including a combination of LIDAR and infrared sensors. This enables the vacuum to create a detailed map of your home, allowing it to plan the most efficient cleaning route. It can navigate around furniture and avoid obstacles, ensuring a thorough clean without getting stuck. With a slim profile, the JLRC101 can easily access hard-to-reach areas, including under beds and couches.

Another impressive characteristic of the JLRC101 is its programmable scheduling feature. Users can set specific cleaning times, allowing the vacuum to operate automatically even when it's not in use. This is particularly convenient for busy households, as it ensures that cleaning is taken care of without supervision.

The JLRC101 comes with a user-friendly app that provides real-time monitoring and control. Users can start, stop, or schedule cleans directly from their smartphones, offering flexibility and convenience. The app also allows users to customize cleaning settings and receive notifications, enhancing the overall cleaning experience.

Battery life is another area where the JLRC101 excels. It features a high-capacity lithium-ion battery that provides long run times, ensuring that it can cover larger areas on a single charge. When the battery runs low, the JLRC101 can automatically return to its charging dock, ensuring it's always ready for the next cleaning session.

In summary, the John Lewis JLRC101 embodies cutting-edge cleaning technology, impressive suction power, advanced navigation, and user-friendly features. With its ability to adapt to various floor types, schedule cleaning sessions, and integrate with smart devices, the JLRC101 is designed to make your cleaning routine easier and more effective.