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TROUBLESHOOTING
ENGLISH
AV32/28H10EU / LCT0996-001A-U / English
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■Rear Panel

Rear PanelRear Panel

Rear Panel

TROUBLESHOOTINGTROUBLESHOOTINGTROUBLESHOOTINGTROUBLESHOOTING
If a problem arises while you are using the TV, please read this “Troubleshooting” well before you request having the TV repaired.
You may be able to fix it easily by yourself. For example, if the AC plug is disconnected from the AC outlet, or the TV aerial has
problems, you may think there is a problem with the TV itself.
Important:
•This Troubleshooting guide only covers problems whose cause are not easy to determine. If a question arise when you are
operating a function, read the page(s) corresponding to the operation of the function well, not this Troubleshooting guide.
•After you have followed the Troubleshooting description or the operating description of the functions concerned without any suc-
cess, remove the AC plug from the AC outlet and request a repair of your TV. Do not attempt to repair the TV by yourself or
remove the rear cover of the TV.
If you cannot turn on the TV
If you cannot turn on the TVIf you cannot turn on the TV
If you cannot turn on the TV
•Is the AC plug connected to the AC outlet?
•Is the Power lamp lit? If not, press the Main power button.
No picture/No sound
No picture/No soundNo picture/No sound
No picture/No sound
•Have you chosen a TV channel whose reception is extreme-
ly bad? In this case, the BLUE BACK function will be activat-
ed, the entire screen becomes blue, and the sound is muted.
In spite of this, if you want to view the TV channel, follow the
description “BLUE BACK” on page21 to try to change the
BLUE BACK function setting to OFF.
•Have you connected the headphones to the TV? Connect-
ing the headphones to the TV causes sounds not to be is-
sued from the TV speakers.
•Have you set the SPEAKER function to OFF? Follow the de-
scription “SPEAKER (Excluding AV28WH5EU)” on page18
to confirm the SPEAKER function setting to try to solve the
problem.
•If the SYSTEM setting for a TV channel is incorrect, it may
prevent the sound from being issued. Follow the description
“EDIT/MANUAL” on page24 to use the MANUAL function to
try to change the SYSTEM setting.
Poor picture
Poor picturePoor picture
Poor picture
•If noise totally obscures the picture (snow), the aerial or aer-
ial cable may have trouble. Check the following to try to
solve the trouble:
Has the TV and aerial been connected properly?
Has the aerial cable been damaged?
Is the aerial pointed to the right direction?
Is the aerial itself faulty?
•If the TV or aerial receives interference from the other devic-
es, stripes or noise may appear in the picture. Move such
devices as an amplifier, personal computer, or a hair drier
that can cause interference away from your TV, or try
changing its location. If the aerial suffers interference from a
radio tower or high-voltage wire, please contact your local
dealer.
•If the TV receives interference from signal reflecting from
mountains or building, double-pictures (ghosting) will occur.
Try to change the aerial’s direction or replace the antenna
with the one with better directionality.
•Are your COLOUR SYSTEM settings for the TV channels
correct? Follow the description “COLOUR SYSTEM” on
page17 to try to solve the trouble.
•Has COLOUR or BRIGHT been controlled properly? Follow
the description “Picture Adjustment” on page15 to try to ad-
just them properly.
-Aerial socket page 2 !EXT-3 terminal pages 19 and 31
=EXT-1 terminal pages 2, 19 and 31 @AUDIO OUT terminal page 32
(Excluding AV28WH5EU)
~EXT-2 terminal pages 2, 5, 19 and 31
EXT-1
EXT-2
S
EXT-3
S
R
AUDIO OUT
L
TV BUTTONS AND PARTS / TROUBLESHOOTING
AV32&28H10EU_Eng.book Page 35 Thursday, July 19, 2001 9:11 AM