TROUBLESHOOTING
•Videotaping teletext is not recommended because it may not record correctly.
•When a white and bright still image (such as a white dress) is displayed on the screen, the white part may look as if it were coloured. It is a phenomenon unavoidable due to the nature of the picture tube itself, and not due to a TV failure. When the picture disappears from the screen, the unnatural colours will also disappear.
•When viewing images from commercially available video software products, or videos from videotapes which have been recorded improperly, the top of the image may be dis- torted. This is due to the condition of the video signal, and not because of malfunction.
Poor sound
•Have you adjusted BASS or TREBLE properly? If not, follow the description “Sound Adjustment” on page 18 to try to ad- just them properly.
•When the TV channel reception is poor, it can be hard to hear the stereo or bilingual sound. In this case, follow the description “STEREO / I • II” on page 18 to hear the sound more easily by changing it to a mono sound.
Operation disabled
•Have the batteries of the remote control become exhaust- ed? Follow the description “Putting Batteries into the Re- mote Control” on page 2 and replace them with new batteries to try to solve the problem.
•Have you attempted to use the remote control at the sides or rear of the TV or at a location more than seven meters apart from the TV location? Operate the remote control in the front of your TV or a location less than seven meters from your TV to try to solve the problem.
•When you are viewing a teletext programme, you cannot op- erate the menus. Press the bbutton to return the teletext programme to the ordinary TV programme to try operating the menus.
•If the TV operation becomes disabled suddenly, press the Main power button on the TV and turn off the main power. Try to press the Main power button again to turn on the main power. If the TV returns to a normal state, it is not a failure.
Other concerns
•When the SLEEP TIMER function operates, the TV is auto-
matically turned off. If the TV is turned off suddenly, try to press the #(Standby) button to turn on the TV once again. At this time, if the TV resumes a normal state, there is no problem.
•When a WSS signal is included in the broadcast signal or the signal from an external device, or when the TV is receiv- ing a control signal from an external device, the ZOOM
mode will change automatically. When you want to return to the previous ZOOM mode, press the c button to choose the ZOOM mode again.
•If you bring a magnetised device such as a speaker near to your TV, a picture may be warped or unnatural colors ap- pear at the corners of the screen. In this case, keep the de- vice apart from your TV. If the speakers causes such phenomena, use the
•A picture may be tited due to the influence of the earth’s magnetism. In this case, use the “PICTURE TILT (Excluding AV28WH5EU)” on page 17 to complete the tilt.
•It takes a short period of time from the time an operation such as changing channels is performed until an image is displayed. This is not a malfunction. This is the time required for the image to stabilize before it can be displayed.
•The TV may emit a crackling sound due to a sudden change in temperature. It does not matter if a picture or sound does not show any abnormality. If you hear crackling sounds fre- quently while you are viewing the TV, other causes may be assumed. For precautionary purposes, request your service technician to inspect it.
•Touching the screen may cause you feel a slight electric shock due to its static electricity. It is an unavoidable phe- nomenon due to the construction of the picture tube. It is not a problem with the TV. You can rest assured that this static discharge does not have harmful influence over the human body.
•When a menu is displayed on the screen, the ZOOM mode may be automatically changed to the FULL mode. This is not a malfunction. When the menu disappears, the ZOOM mode will return to the previously set ZOOM mode. (Exclud- ing AV32L2EU, AV28L2EU, AV32X10EU and AV28X10EU)
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