TROUBLESHOOTING

36
AV32/28H10EU / LCT0996-001A-U / English
•Videotaping teletext is not recommended because it may
not record correctly.
•When a white and bright still image (such as a white dress)
is displayed on the screen, the white part may look as if it
were coloured. It is a phenomenon unavoidable due to the
nature of the picture tube itself, and not due to a TV failure.
When the picture disappears from the screen, the unnatural
colours will also disappear.
•When viewing images from commercially available video
software products, or videos from videotapes which have
been recorded improperly, the top of the image may be dis-
torted. This is due to the condition of the video signal, and
not because of malfunction.
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•Have you adjusted BASS or TREBLE properly? If not, follow
the description “Sound Adjustment” on page 18 to try to ad-
just them properly.
•When the TV channel reception is poor, it can be hard to
hear the stereo or bilingual sound. In this case, follow the
description “STEREO / I • II” on page18 to he ar the sound
more easily by changing it to a mono sound.
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•Have the batteries of the remote control become exhaust-
ed? Follow the description “Putting Batteries into the Re-
mote Control” on page2 and replace them with new
batteries to try to solve the problem.
•Have you attempted to use the remote control at the sides
or rear of the TV or at a location more than seven meters
apart from the TV location? Operate the remote control in
the front of your TV or a location less than seven meters
from your TV to try to solve the problem.
•When you are viewing a teletext programme, you cannot op-
erate the menus. Press the b button to return the teletext
programme to the ordinary TV programme to try operating
the menus.
•If the TV operation becomes disabled suddenly, press the
Main power button on the TV and turn off the main power.
Try to press the Main power button again to turn on the main
power. If the TV returns to a normal state, it is not a failure.
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•When the SLEEP TIMER function operates, the TV is auto-
matically turned off. If the TV is turned off suddenly, try to
press the # (Standby) button to turn on the TV once again.
At this time, if the TV resumes a normal state, there is no
problem.
•When a WSS signal is included in the broadcast signal or
the signal from an external device, or when the TV is receiv-
ing a control signal from an external device, the ZOOM
mode will change automatically. When you want to return to
the previous ZOOM mode, press the c button to
choose the ZOOM mode again.
•If you bring a magnetised device such as a speaker near to
your TV, a picture may be warped or unnatural colors ap-
pear at the corners of the screen. In this case, keep the de-
vice apart from your TV. If the speakers causes such
phenomena, use the magnetic-shielded speakers instead.
•A picture may be tited due to the influence of the earth’s
magnetism. In this case, use the “PICTURE TILT (Excluding
AV28WH5EU)” on page17 to complete the tilt.
•It takes a short period of time from the time an operation
such as changing channels is performed until an image is
displayed. This is not a malfunction. This is the time required
for the image to stabilize before it can be displayed.
•The TV may emit a crackling sound due to a sudden change
in temperature. It does not matter if a picture or sound does
not show any abnormality. If you hear crackling sounds fre-
quently while you are viewing the TV, other causes may be
assumed. For precautionary purposes, request your service
technician to inspect it.
•Touching the screen may cause you feel a slight electric
shock due to its static electricity. It is an unavoidable phe-
nomenon due to the construction of the picture tube. It is not
a problem with the TV. You can rest assured that this static
discharge does not have harmful influence over the human
body.
•When a menu is displayed on the screen, the ZOOM mode
may be automatically changed to the FULL mode. This is
not a malfunction. When the menu disappears, the ZOOM
mode will return to the previously set ZOOM mode. (Exclud-
ing AV32L2EU, AV28L2EU, AV32X10EU and AV28X10EU)
AV32&28H10EU_Eng.book Page 36 Thursday, July 19, 2001 9:11 AM