Troubleshooting
If you are having a problem with your System, check this list for a possible solution before calling for service.
General:
Adjustments or settings are suddenly canceled before you finish.
]There is a time limit. Repeat procedure again.
Operations are disabled.
]The
Unable to operate the System from the remote control.
]The path between the remote control and the remote sensor on the System is blocked.
]The batteries are exhausted.
No sound is heard.
]Speaker connections are incorrect or loose.
]Headphones are connected.
No picture appears on the screen.
]The video cord connections are incorrect or loose.
No picture is displayed on the TV screen, the picture is blurred, or the picture is divided into two parts.
]The System is connected to a TV which does not support progressive video input.
]Incorrect color system is selected (see “To set the video output selector” on page 7).
The left and right edges of the picture are missing on the screen.
]Select “4:3 LB /4:3 MULTI LB” for “MONITOR TYPE” (see page 40).
Radio Operations:
Hard to listen to broadcasts because of noise.
]Antennas connections are incorrect or loose.
]The AM loop antenna is too close to the System.
]The FM antenna is not properly extended and positioned.
Disc Operations:
The disc does not play.
]The disc is placed upside down. Place the disc with the
label side up.
]Parental Lock is in use (see page 45).
ID3 Tag on an MP3 disc cannot be shown.
]There are two types of ID3
MP3 groups and tracks are not played back as you expect.
]The playing order is determined when the disc was recorded. It depends on the writing application.
MP3/WMA, JPEG, or MPEG-4 files are not played back.
]The inserted disc may include more than two types of tracks (MP3/WMA files, JPEG files, and
]You have changed the “FILE TYPE” setting after you inserted a disc. In this case, reload the disc.
The disc sound is discontinuous.
]The disc is scratched or dirty.
No subtitle appears on the display though you have selected the initial subtitle language.
]Some DVDs are programmed to always display no subtitle initially. If this happens, press SUB TITLE after starting play (see page 25).
Audio language is different from the one you have selected as the initial audio language.
]Some DVDs are programmed to always use the original language initially. If this happens, press AUDIO after starting play (see page 24).
The disc tray does not open or close.
]The AC power cord is not plugged in.
]Child Lock is in use (see page 29).
Tape Operations:
The cassette holder cannot be opened.
]Power supply from the AC power cord has been cut off while the tape was running. Turn on the System.
Recordings:
Impossible to record.
]Small tabs on the back of the cassette are removed. Cover the holes with adhesive tape.
Timer operations:
Daily Timer does not work.
]The System has been turned on when the
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