Troubleshooting
Solutions to common problems related to your monitor are described here. If none of the solutions presented here solve the problem, unplug the monitor and consult a
| Problems | Points to be checked | Measures (Remedy) | Reference | |
| pages | ||||
|
|
| ||
|
|
|
| |
| No power supply | Is the power plug loosened or | Firmly insert the power plug. | — | |
| disconnected? |
| ||
|
|
| ||
| Is the main power turned off? | Turn the main power on. | 6 | |
|
|
|
| |
| No picture with | Is the signal cable disconnected? | Connect the signal cable firmly. | 6 | |
| the power on | Is the power of the connected | Turn on the power of the connected component |
| |
| component on? | and set it correctly. | — | |
| Is the signal output from the connected |
| ||
|
|
| ||
| component? |
|
| |
|
|
|
| |
| Is the input selected correctly? | Select the correct input with the INPUT SELECT | 5 | |
|
| buttons. | ||
|
|
| ||
|
|
|
| |
| Is the input signal adapted to the | Check if the input signal format is acceptable to | 23 | |
| monitor’s or the input unit’s specification? | the monitor or the input unit. | ||
|
| |||
|
|
|
| |
| Are any of the | Follow the procedures in |
| |
| (INPUT SELECT A through D lamps) |
| 22 | |
| blinking? |
|
| |
|
|
|
| |
| Wrong color | Has the picture adjustment been | Set the adjustment of each picture adjustment |
| |
| changed? | button to the standard (00) value. Or, perform | 4, 16 | |
|
| “reset” in “PICTURE SUB ADJ.” to set each item | ||
|
|
| ||
|
| of picture adjustment to the standard value. |
| |
|
|
|
| |
| Has the WHITE BALANCE setting | Perform “reset” in “COLOR TEMP./BAL.” to set | 16 | |
| been changed? | each item to the standard value. | ||
|
| |||
|
|
|
| |
| Is the SCREENS CHECK function | Press the SCREENS CHECK button on the front | 5 | |
| activated? | panel repeatedly to return the screen to normal. | ||
|
| |||
| Are any cables connected to the | Connect each signal cable firmly. | — | |
| Component Unit if it is attached? |
| ||
|
|
| ||
|
|
|
| |
| Has the correct signal been input to the | Press the INPUT SELECT C button when the |
| |
| Component Unit if it is attached and | component signal is input. | — | |
| the correct input been selected on the |
| ||
|
|
| ||
| monitor? |
|
| |
|
|
|
| |
| Unnatural picture | Has “CONTRAST” or “BRIGHT” been | Adjust CONTRAST or BRIGHT by using the front |
| |
| changed? | panel buttons. Or, adjust “CONTRAST” or | 4, 16 | |
|
| “BRIGHT” in “PICTURE SUB ADJ.” in | ||
|
|
| ||
|
| MENU. |
| |
| Shaking picture | Is the monitor close to a motor, | Move the monitor away from the device until the |
| |
| transformer or any other device | picture stops shaking. |
| |
| generating a strong magnetic field? | Connect the power plug to another AC outlet | — | |
| (a fan, fluorescent light, laser printer, | away from the former one. |
| |
| another monitor, etc.) |
|
| |
|
|
|
| |
| Irregular color | Is the monitor placed or moved close to | Move the device away from the monitor. |
| |
| a speaker or any other device | Perform the DEGAUSS on in MAIN MENU to |
| |
| incorporating a magnet? | degauss the screen. | 13 | |
| Has the position of the monitor been | When degaussing again, wait more than 30 |
| |
| changed with the power on? | minutes for maximum effect. |
| |
|
|
|
|
21