Troubleshooting
If your TV fails to work properly, check the following guidelines for possible causes and solutions. Consult your local dealer or service outlet if problems persist.
Problem |
| Solution |
No power. | t | Make sure the power cord is plugged in. |
| t The power is o, press the Power button to turn on the TV. | |
| t | Try another outlet. |
| t Unplug the unit for an hour, then plug it back in. | |
Poor sound or no sound. | t | Press the VOL button on the remote control or the VOL + |
|
| button on the TV. |
| t Press MUTE on the remote control to ensure that mute is not on. | |
| t The channel or cable TV is experiencing problems, tune to | |
|
| another channel. |
| t Check the TV audio settings. | |
| t Check for possible sources of interference. | |
Poor picture or no picture. | t | The channel or cable TV is experiencing problems, tune to |
|
| another channel. |
| t Make sure that channels are set into memory. | |
| t Check the antenna or cable TV connections. | |
| t Check for possible sources of interference. | |
Poor reception on some | t | The channel or cable TV is experiencing problems, tune to |
channels. |
| another channel. |
| t Make sure that channels are set into memory. | |
| t The network signal is weak, adjust the antenna to receive better | |
|
| reception. |
| t Check for possible sources of interference. | |
The remote control does | t | Batteries may be weak, dead, or inserted incorrectly. |
not work. | t | Point the remote control directly at the remote sensor on the TV |
|
| with an angle of 35º. |
| t Remove any obstacles between the remote control and the TV. | |
| t Remote control is out of range, move closer to the TV. | |
TV shuts o. | t | Sleep timer is set. |
| t | Power is interrupted. |
No CATV reception. | t | Check all cable TV connections. |
| t Set the TV Mode in Channel menu. | |
Closed caption is not | t | The program tuned is not closed captioned. Try another channel. |
activated. | t | Enable Closed Caption in the menu. |
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