JVC GR-D350AG manual EN Troubleshooting, Other problems

36 EN TROUBLESHOOTING

The colour of Snapshot looks strange.

●The light source or the subject does not include white. Or there are various different light sources

behind the subject.

➜Find a white subject and compose your shot so that it also appears in the frame. (
pg. 26)

“SET DATE/TIME!” appears.

●The date/time is not set.

➜ Set the date/time. (
pg. 15)

●The built-in clock battery has run out and the previously set date/time has been erased.

➜ Consult your nearest JVC dealer for replacement.

The image taken using Snapshot is too dark.

●Shooting was performed under backlit conditions. ➜ Press BACKLIGHT. (
pg. 28)

The image taken using Snapshot is too bright.

●The “Program AE” subject is too bright. ➜ Set to “SPOTLIGHT”. (
pg. 31)

White Balance cannot be activated.

●The Sepia (SEPIA) or Monotone (MONOTONE) mode is activated.

➜Disengage the Sepia (SEPIA) or Monotone (MONOTONE) mode before setting White Balance. (
pg. 31)

The image looks like the shutter speed is too slow.

●When shooting in the dark, the unit becomes highly sensitive to light when “GAIN UP” is set to

“AUTO”.

➜If you want the lighting to look more natural, set “GAIN UP” to “AGC” or “OFF”. (
pg. 22, 23)

Other problems

The POWER/CHARGE lamp on the camcorder does not light during charging.

●Charging is difficult in places subject to extremely high/low temperatures.

➜To protect the battery, it is recommended to charge it in places with a temperature of 10°C to 35°C. (
pg. 39)

●The battery pack is not attached firmly.

➜Detach the battery pack once again and re-attach it firmly. (
pg. 12)

When the image is printed from the printer, a black bar appears at the bottom of the screen.

●This is not a malfunction.

➜ By recording with “DIS” de-activated (
pg. 22, 23) this can be avoided.

When the camcorder is connected via the DV connector, the camcorder does not operate.

●The DV cable was plugged/unplugged with power

turned on.

➜ Turn the camcorder’s power off and on again, then operate it.

Images on the LCD monitor appear dark or whitish.

●In places subject to low temperature, images become dark due to the characteristics of the LCD monitor. This is not a malfunction.

➜ Adjust the brightness and angle of the LCD

monitor. (
pg. 15, 17)

●When the LCD monitor’s fluorescent light reaches

the end of its service life, images on the LCD monitor become dark.

➜ Consult your nearest JVC dealer.

Coloured bright spots appear all over the LCD monitor or the viewfinder.

●The LCD monitor and the viewfinder are made with high-precision technology. However, black spots or bright spots of light (red, green or blue) may appear constantly on the LCD monitor or the viewfinder. These spots are not recorded on the tape. This is not due to any defect of the unit. (Effective dots: more than 99.99 %)

The cassette will not load properly.

●The battery’s charge is low.

➜ Install a fully charged battery. (
pg. 12)