JVC GY-HMQ10E, GY-HMQ10U etc.), adjusted, (A p. 61), or blurred, automatically, a short while, moving subject, Focus is not adjusted, The subject is too dark, White balance cannot be

Further Information

Trouble		Action
Shooting stops by itself.	0	Shooting may stop halfway due to the nature of the SDHC/SDXC card.
	B Check whether the card is a recommended SD card (Class 6 or higher).
	“SDHC/SDXC Cards” (A p. 11)
	BErase the contents of the SDHC/SDXC card (Delete, Format).
	“Formatting (Initializing) SDHC/SDXC Cards” (A p. 30)
Images on the LCD monitor and	0	Readjust the brightness of the LCD monitor screen.
viewfinder screens appear dark	“ MONITOR BRIGHTNESS ” (A p. 64)
or blurred.	0	Is the aperture setting too large?
	0	Is the shutter speed setting too high?
The subject is too dark.	0	Set exposure to the “+” side.
	“Adjusting the Exposure Manually” (A p. 38)
	0	Set to the manual shooting mode and increase the sensitivity using the [GAIN] switch.
	“Setting to the Manual shooting mode” (A p. 32)
	0	Set “GAIN L”, “GAIN M”, and “GAIN H” in the recording menu to “AGC” or “AUTO SLOW-SHUTTER”.
	(A p. 61)
	0	Set the shutter speed to a slower value.
	“Adjusting the Shutter Speed” (A p. 39)
	0	Set to open up the aperture.
	“Adjusting the Aperture” (A p. 40)
The color of the subject looks	0	Depending on the lighting conditions or when there are numerous light sources in the background,
unnatural. (Reddish, bluish,		set to the manual shooting mode and perform auto white balance adjustment.
etc.)	“Adjusting the White Balance” (A p. 41)
Focus is not adjusted	0	Clean any dirt or water droplets from the lens.
automatically.	0	If you are shooting at a dark place or shooting a subject that has no contrast between dark and light,
		adjust the focus manually.
White balance cannot be	0	Is the camera recorder in the Full Auto shooting mode?
adjusted.
Screen appears dark or whitish.	0	Adjust the angle and brightness of the screen.
	“Viewing the Viewfinder/LCD Monitor” (A p. 31)
	0	When used in cold places, the screen may appear darker.
	0	The screen may be reaching the end of its service life. Consult your nearest JVC dealer.
Screen display is difficult to see.	0	The screen may be difficult to see if used in bright areas, such as under direct sunlight.
The remaining battery power is	0	Charge the battery fully, use it up, and then charge again.
not correctly displayed.	“Charging the Battery Pack” (A p. 24)
	0	If the camera recorder is used for long periods of time in high or low temperatures, or if the battery is
		repeatedly charged, the remaining battery level may not be displayed correctly.
Screen display is uneven.	0	If the screen or surrounding parts have been pressed, remove your hands and leave the camera for
		a short while.
		(Applying pressure causes image unevenness.)
No display on the monitor.	0	Connect all the four [HDMI] terminals to the monitor during output of video in the 4K2K mode.
	0	[HDMI2] to [HDMI4] terminals can only be used for 4K2K video output.
	0	For output of Full HD (1920) or lower, connect only the [HDMI1] terminal to the monitor.
File (image) does not play back	0	Is the selected file (image) a playable file (image)?
when its thumbnail is selected.		A file with a different video format setting cannot be played back.
The actual recording time is	0	The recording time may be shorter depending on the environment, such as when shooting a fast-
shorter than the estimated time.		moving subject.