Troubleshooting
What appears to be trouble is not always serious. Check the following points before calling a service center.
SymptomCause/Remedy
No sound comes out at all.
•Turns on the power of the headphones.
•Start playback on the AV equipment connected to the base station.
•Check the connection between the base station and the AV equipment.
•Turns up the volume of the headphones or the connected AV equipment to an appropriate level.
•Fully charge the headphones’ battery.
No sound comes out from
•Check the connection between the base station and the AV equipment.
•Sound comes out only of
Sound is distorted. | • | The headphones’ battery will soon run out. Fully charge the |
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| battery. |
| • | The volume of the headphones and/or the connected AV |
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| equipment is too high. Adjust their volume to an appropriate |
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| level. |
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Sound is noisy. | • | The headphones’ battery will soon run out. Fully charge the |
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| battery. |
| • | Switch the base station channel to another and press AUTO |
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| SCAN on the headphones. |
| • | The volume of the connected AV equipment is too low. Adjust |
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| the volume as high as possible without causing distortion. |
| • | Too far from the base station. Use the headphones within the |
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| range of the base station (see page 8). |
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Cannot charge the battery. | • | Check the contact of the charging terminals on the base station |
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| and the headphones. |
| • Check the polarity of the battery. | |
| • The cycle life of the battery ended. Replace with the new | |
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| battery (see page 6). |
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