Problems and troubleshooting/Video head cleaning

 

SYMPTOMS

POSSIBLE SOLUTIONS

PAGE

 

 

 

 

 

Stopping playback, search, slow-

 

–

 

motion play, repeat play, or program

• Some discs may not do some of the functions.

 

play, etc. cannot be performed.

 

 

 

 

 

 

 

No picture.

• The S-VIDEO/COMPONENT selector is not set correctly.

16

 

 

 

 

 

No 4:3 (16:9) picture.

• The setup does not match your TV.

55

 

 

 

 

 

No on-screen display.

• Select Display On.

56

 

 

 

 

 

No surround sound.

• The setup does not match your stereo system.

17

 

 

 

 

 

The unit or remote operation key

• Turn off the unit and unplug the AC power cord for several

–

 

is not functioning.

minutes, then replug it.

 

 

 

 

 

 

 

Playback does not start when the

• Check the Parental setup.

50

 

title is selected.

 

 

 

 

Audio soundtrack and/or subtitle

 

 

 

language is not changed when you

• Multilingual language is not recorded on the DVD disc.

53,54

 

play back a DVD.

 

 

 

No subtitle.

• Some discs have no subtitles.

49

 

• Subtitles are cleared. Press SUBTITLE.

 

 

 

 

 

 

 

 

Angle cannot be changed.

• Multi-angles are not recorded on the DVD disc.

49

 

 

 

 

 

appears on the screen.

• The function is prohibited with the unit or the disc.

37

 

 

 

 

Video head cleaning

Video head clogging

 

 

The video heads are the means by which the DVD/VCR reads

 

 

the picture from the tape during playback. In the unlikely event

 

 

that the heads become dirty enough to be clogged, no picture

 

 

will be played back. This can easily be determined if, during

 

 

playback of a known good tape, there is good sound, but no

 

 

picture (picture is extremely snowy). If this is the case, have

Good Picture

Snowy Picture

the DVD/VCR checked by qualified service personnel.

NOTES: • DO NOT ATTEMPT TO CLEAN THE VIDEO HEADS OR SERVICE THE UNIT BY REMOVING THE REAR COVER.

•Video heads may eventually wear out and should be replaced when they fail to produce clear pictures.

•To help prevent video head clogging, use only good quality VHS tapes. Discard worn out tapes.

Note

Auto Clock Setting

The XDS signals are carried only by certain broadcast television stations (for example, the signal is carried by most Public Broadcasting Service stations). You must be able to receive a station carrying the XDS signal to use the Auto Clock Setting to set your DVD/VCR’s internal clock. If you live in an area that does not broadcast XDS signals, you must set the clock manually. Please see page 23 for instructions on how to manually set your DVD/VCR’s clock.

60