Troubleshooting
•When a white and bright still image (such as a white dress) is displayed on the screen, the white part may look as if it were coloured.
It is a phenomenon unavoidable due to the nature of the picture tube itself, and not due to a TV failure.
When the picture disappears from the screen, the unnatural colours will also disappear.
•When viewing images from commercially available video software products, or videos from videotapes which have been recorded improperly, the top of the image may be distorted.
This is due to the condition of the video signal, and not because of malfunction.
Poor sound
•Have you adjusted BASS or TREBLE properly? If not, follow the description "Adjusting the Sound" on page 21 to try to adjust them properly.
•When the TV channel reception is poor, it can be hard to hear the stereo or bilingual sound. In this case, follow the description "STEREO / I • II" on page 21 to hear the sound more easily by changing it to a mono sound.
Operation disabled
•Have the batteries of the remote control become exhausted?
Follow the description "Putting the batteries into the remote control" on page 4 and replace them with new batteries to try solve the problem.
•Have you attempted to use the remote control at the sides or rear of the TV or at a location more than seven meters apart from the TV location? Operate the remote control in the front of your TV or a location less than seven meters from your TV to try to solve the problem.
•When you are viewing a teletext programme, you cannot operate the menus.
Press the TV/VIDEO button to return the teletext programme to the ordinary TV programme to try operating the menus.
•Is the CHILD LOCK function set to ON? If the CHILD LOCK function is set to ON, you cannot operate the TV with the front control buttons of the TV. Follow the description "CHILD LOCK" on page 22 to try to set the CHILD LOCK function to OFF.
•If the TV operation becomes disabled suddenly, press the Main power button on the TV and turn off the main power. Try to press the Main power button again to turn on the main power. If the TV returns to a normal state, it is not a failure.
Other concerns
•When the SLEEP TIMER function or AUTO SHUTOFF function operates, the TV is automatically turned off.
If the TV is turned off suddenly, try to press the POWER button to turn on the TV once again. At this time, if the TV resumes a normal state, there in no problem.
•If you bring a magnetized device such as a speaker near to your TV, a picture may be warped or unnatural colours appear at the corners of the screen.
In this case, keep the device apart from your TV. If the speaker causes such phenomena, use the
•A picture may be tilted due to the influence of the earth's magnetism. In this case, use the "PICTURE TILT" on page 20 to complete the tilt.
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