Troubleshooting
Solutions to common problems related to your monitor are described here. If none of the solutions presented here solves the problem, unplug the monitor and consult a
Problems | Points to be checked | Measures (Remedy) | Reference | |
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No power supply | Is the power plug loosened or | Firmly insert the power plug. | — | |
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No picture with the | Is the signal cable disconnected? | Connect the signal cable firmly. | 10 | |
power on |
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Is the power of the connected | Turn on the power of the connected |
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| component on? | component and set the output correctly. | — | |
| Is the signal being output from the |
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| connected component? |
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| Is the input selected correctly? | Select the correct input with the INPUT | 9 | |
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| SELECT buttons. | ||
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| Is the input signal adapted to the monitor’s | Check if the input signal format is | 20 | |
| specification? | acceptable to the monitor. | ||
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“OTHERS” or “Out | Is the input signal adapted to the monitor’s | Check if the input signal format is | 20 | |
of range” appears. | specification? | acceptable to the monitor. | ||
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“NO SYNC” | Is the signal cable disconnected? | Connect the signal cable firmly. | 10 | |
appears. |
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Is the input selected correctly? | Select the correct input with the INPUT | 9 | ||
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| SELECT buttons. | ||
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| Is the power of the connected | Turn on the power of the connected |
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| component on? | component and output video signals. |
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| Is the signal being output from the | Or, check if the video output of the | — | |
| connected component? | component (video output setting of the | ||
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| VCR or graphic board of the computer) is |
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| set correctly. |
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No sound | Is the signal cable disconnected? | Connect the signal cable firmly. | 10 | |
only) |
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Is the signal being output from the | Turn on the power of the connected | — | ||
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| connected component? | component and set the output correctly. | ||
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| Is the volume set to minimum? | Adjust the volume level. | 8 | |
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Wrong color, no | Has the picture adjustment been changed? | Adjust the picture by using the buttons on |
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color |
| the front panel or the items in “PICTURE | 8, 15 | |
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| SUB ADJ.” in the | ||
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| perform “reset” in “PICTURE SUB ADJ.” |
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| Has the white balance setting been | Change “COLOR TEMP.” in the |
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| changed? | MENU. Or, perform “all reset” in the MAIN | 13, 15 | |
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| Is the correct color system selected? | Set “COLOR SYSTEM” correctly in the | 13 | |
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Unnatural picture | Has “CONTRAST” or “BRIGHT” been | Adjust picture contrast or brightness |
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| changed? | by using the buttons on the front panel. |
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| Or, adjust “CONTRAST” or “BRIGHT” | 8, 15 | |
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| in “PICTURE SUB ADJ.” in the |
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| MENU. |
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