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Troubleshooting

If you are having a problem with your unit, check this list for a possible solution before calling for service.

If you cannot solve the problem from the hints given here, or the unit has been physically damaged, call a qualified person, such as your dealer, for service.

Symptom

No sound is heard.

Hard to listen to broadcasts because of noise.

The disc sound is discontinuous. The disc tray does not open or close. The disc does not play.

The cassette holders cannot be opened.

Impossible to record.

Stereo effect is lost.

Operations are disabled.

Unable to operate the unit from the remote control unit.

Cause

Connections are incorrect or loose.

Antennas are disconnected.

The AM loop antenna is too close to the unit.

The FM antenna is not properly extended and positioned.

The disc is scratched or dirty.

The AC power cord is not plugged in.

The disc is placed upside down.

Power supply from the AC power cord has been cut off while the tape was running.

Small tabs on the back of the cassette are removed.

Vocal Masking is activated.

The built-in microprocessor may malfunction due to external electrical interference.

The path between the remote control unit and the remote sensor on the unit is blocked.

The batteries are exhausted.

Action

Check all connections and make corrections. (See pages 6 to 8.)

Reconnect the antennas correctly and securely.

Change the position and direction of the AM loop antenna.

Extend the FM antenna at the best position.

Clean or replace the disc. (See page 20.)

Plug the AC power cord.

Place the disc with the label side up.

Turn on the unit.

Cover the holes with adhesive tape.

Cancel the Vocal Masking. (See page 16.)

Unplug the AC power cord and then plug it back in.

Remove the obstruction.

Replace the batteries.

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JVC MX-J100 manual Troubleshooting, Symptom