JVC RX-6042S, RX-6040B, RX-5040B manual Troubleshooting, Problem Possible Cause Solution

Troubleshooting

Use this chart to help you solve daily operational problems. If there is any problem you cannot solve, contact your JVC’s service center.

PROBLEM	POSSIBLE CAUSE	SOLUTION
The display does not light up.	The power cord is not plugged in.	Plug the power cord into an AC outlet.
No sound from speakers.	Speaker signal cables are not	Check speaker wiring and reconnect if necessary.
	connected.	(See page 6.)
	The SPEAKERS ON/OFF button is	Press SPEAKERS ON/OFF so that the sounds
	not set correctly.	come out of the speakers. (See page 13.)
	An incorrect source is selected.	Select the correct source.
	Muting is activated.	Press MUTING to cancel the mute. (See page 15.)
	An incorrect input mode (analog or	Select the correct input mode (analog or digital).
	digital) is selected.	(See pages 13 and 14.)
“NO SUBWOOFER” appears on the	The SUBWOOFER ON/OFF button is	If subwoofer is connected, set “SUBWOOFER
display.	pressed while “SUBWOOFER” is set	YES” so that the SUBWOOFER ON/OFF button
	to “SUBWOOFER NO.”	works.
Continuous hiss or buzzing during FM	Incoming signal is too weak.	Connect an outdoor FM antenna or contact your
reception.		dealer. (See page 5.)
	The station is too far away.	Select a new station.
Noise is heard during FM/AM	An incorrect antenna is used.	Check with your dealer to be sure you have the
reception.		correct antenna.
	Antennas are not connected properly.	Check connections. (See pages 5 and 6.)
	Ignition noise from automobiles.	Move the antenna farther from automobile traffic.
“OVERLOAD” starts flashing on the	Speakers are overloaded because of	1. Press STANDBY/ON on the front panel to
display.	high volume.	turn off the receiver.
		2. Stop the playback source.
		3. Turn on the receiver again, and adjust the
		volume.

Speakers are overloaded because of short circuit of speaker terminals.

Press STANDBY/ON on the front panel to turn off the receiver, then check the speaker wiring.

If “OVERLOAD” does not disappear, unplug the AC power cord, then plug it back again.

If speaker wiring is not short-circuited, contact your dealer.

“DSP NG” appears on the display.

The built-in microcomputer is not functioning correctly.

Press STANDBY/ON on the front panel to turn off the receiver. After unplugging the AC power cord, contact your dealer.

The STANDBY lamp lights up after turning on the power, and soon the receiver turns off again (into standby mode).

The receiver is overloaded because of a high voltage.

Press STANDBY/ON on the front panel to turn off the receiver. After unplugging the AC power cord, contact your dealer.

Remote control does not work.

There is an obstruction between the	Remove the obstruction.
remote sensor on the receiver and the
remote control.

Batteries are weak. Replace batteries. (See page 5.)

Remote control does not work as you intend.

An incorrect remote control operation mode is selected.

Select the correct remote control operation mode. (See pages 33 to 36.)

Only for RX-6040B/RX-6042S:
No sound effect such as Surround and	“DVD MULTI” is selected.	This is normal for “DVD MULTI.”
DSP modes.

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