Troubleshooting

Use this chart to help you solve daily operational problems. If there are any problems you cannot solve, contact your JVC’s service center.

Power

PROBLEM

POSSIBLE CAUSE

 

SOLUTION

The power does not come on.

The power cord is not plugged in.

Plug the power cord into an AC outlet.

 

 

 

 

The receiver turns off (enters standby

Speakers are overloaded because of high

1.

Stop the playback source.

mode).

volume.

2.

Turn on the receiver again, then turn the

 

 

 

volume down.

 

 

 

 

Speakers are overloaded because of a

Check the speaker wiring. If speaker wiring

 

short circuit at the speaker terminals.

is not short-circuited, contact your dealer.

 

 

 

 

The receiver is overloaded because of a

Consult your dealer after unplugging the

 

high voltage.

power cord.

 

 

 

“OVER HEAT” flashes on the display,

The receiver is overloaded because of high

Turn the volume down or turn off the

then the receiver turns off.

volume or long time usage.

receiver for a while and turn it on again.

 

 

If the receiver turns off soon after doing

 

 

solutions above, consult your dealer after

 

 

unplugging the power cord.

Sound and picture

No sound from speakers.

Speaker signal cables are not connected.

Check speaker wiring, then reconnect if

 

 

necessary (see page 8) after unplugging

 

 

the power cord.

 

 

 

 

Connections are incorrect.

Check the audio connections (see pages 9

 

 

to 15) after unplugging the power cord.

 

 

 

 

An incorrect source is selected.

Select the correct source.

 

 

 

 

Muting is activated.

Press MUTING to cancel the mute (see

 

 

page 18).

 

 

 

 

An incorrect audio input setting (analog or

Select the correct audio input setting

 

digital) is selected.

(analog or digital).

 

 

 

Sound from one speaker only.

Speaker signal cables are not connected

Check speaker wiring and reconnect if

 

properly.

necessary (see page 8) after unplugging

 

 

the power cord.

 

 

 

Sounds are intermittently distorted by

When you use the digital coaxial connection,

This is not a malfunction.

the outside noise such as a lightning

the sounds may be intermittently distorted

 

discharge.

by the outside noise such as a lightning

 

 

discharge but the sound will be restored

 

 

automatically.

 

 

 

 

No picture on the TV screen.

Either the video input setting or video

Select the correct setting (see page 17 or

 

output setting is incorrect.

26).

 

 

 

HDMI signals do not come on.

A video or audio format not compatible with

Check the video or audio format of the

 

this receiver and/or TV is played.

signal to see if it is compatible with this

 

 

receiver and/or TV.

 

 

 

 

A HDCP-compatible TV is not connected.

Connect a HDCP-compatible TV.

 

 

 

 

The receiver failed to recognize HDMI-

Disconnect the HDMI cable and connect it

 

connected components.

again.

 

 

 

 

A HDMI cable longer than 5 m (15 ft) is

Use a HDMI cable shorter than 5 m (15 ft)

 

used.

to assure stable operation and picture

 

 

quality.

CONTINUED ON THE NEXT PAGE

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Page 47
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JVC RX-D401S, RX-D402B manual Troubleshooting, Power, Problem Possible Cause Solution, Sound and picture

RX-D401S, RX-D402B specifications

The JVC RX-D402B and RX-D401S are two impressive models from JVC's lineup of AV receivers, designed to elevate the audio-visual experience for home theater enthusiasts. Both units incorporate cutting-edge technologies and features aimed at delivering superior sound quality and versatility.

The RX-D402B is a robust receiver that emphasizes high-definition audio performance. It supports various audio formats, including Dolby TrueHD and DTS-HD Master Audio, ensuring an immersive surround sound experience. One of its standout features is its 4K video processing capability, allowing users to connect their latest high-resolution devices seamlessly. With multiple HDMI inputs, it can accommodate various sources, from gaming consoles to streaming devices.

Similarly, the RX-D401S provides a compelling feature set designed for audiophiles. This model supports a wide array of streaming services, making it easy to access music libraries and online content. Bluetooth connectivity is another significant advantage, allowing users to stream audio directly from smartphones and tablets without hassle. An integrated digital tuner and built-in Wi-Fi make this receiver a versatile option for entertainment.

Both models employ JVC's proprietary audio technology, designed to enhance sound clarity and fidelity. Equipped with high-quality DACs (Digital-to-Analog Converters), they ensure that audio playback remains crisp and dynamic, regardless of the source. Users can also take advantage of the advanced equalization settings, enabling them to tailor the sound profile to their liking.

Another notable aspect of these receivers is their user-friendly interface. The on-screen display simplifies navigation through various settings and options. Additionally, these models come with comprehensive remote controls that allow users to manage their entire audio-visual systems effortlessly.

In terms of build quality, both the RX-D402B and RX-D401S feature durable construction and a sleek design, making them appealing additions to any home theater setup. They are also equipped with multiple outputs, including subwoofer outputs, ensuring compatibility with a range of speaker configurations.

With support for high-definition audio formats, seamless streaming options, and robust performance features, the JVC RX-D402B and RX-D401S are excellent choices for those looking to enhance their home entertainment experience. Whether enjoying a movie night, gaming session, or listening to music, these receivers offer a high-quality audio experience that meets the demands of modern consumers.