Troubleshooting

Use this chart to help you solve daily operational problems. If there is any problem you cannot solve, contact your JVC’s service center.

PROBLEM

POSSIBLE CAUSE

SOLUTION

 

 

 

The display does not light up.

The power cord is not plugged in.

Plug the power cord into an AC outlet.

 

 

 

No sound from speakers.

Speaker signal cables are not connected.

Check speaker wiring and reconnect if necessary. (See

 

 

pages 9 to 11.)

The SPEAKERS ON/OFF 1 and SPEAKERS ON/OFF 2 buttons are not set correctly.

Press SPEAKERS ON/OFF 1 and SPEAKERS ON/ OFF 2 correctly. (See page 19.)

 

An incorrect source is selected.

Select the correct source.

 

 

 

 

 

 

Muting is activated.

Press MUTING to cancel the mute. (See page 22.)

 

 

 

 

 

 

An incorrect input mode (analog or

Select the correct input mode (analog or digital). (See

 

 

digital) is selected.

page 19.)

 

 

 

 

 

Sound from one speaker only.

Speaker signal cables are not connected

Check speaker wiring and reconnect if necessary. (See

 

 

properly.

pages 9 to 11.)

 

 

 

 

 

Continuous hiss or buzzing during FM

Incoming signal is too weak.

Connect an outdoor FM antenna or contact your

 

reception.

 

dealer. (See page 8.)

 

 

 

 

 

 

The station is too far away.

Select a new station.

 

 

 

 

 

 

An incorrect antenna is used.

Check with your dealer to be sure you have the correct

 

 

 

antenna.

 

 

 

 

 

Noise is heard during FM/AM reception.

Antennas are not connected properly.

Check connections. (See page 8.)

 

 

 

 

 

 

Ignition noise from automobiles.

Move the antenna farther from automobile traffic.

 

 

 

 

 

Howling during record playing.

A ground cable from the turntable is not

Connect the cable to the screw marked (H) on the

 

 

connected to the screw marked (H) on

rear.

 

 

the rear.

 

 

Your turntable is too close to the speakers.

Move the speakers away from the turntable.

No sound effect such as Surround mode, DSP mode and Digital Equalization.

Analog Direct is turned on.

Turn off Analog Direct. (See page 21.)

DVD MULTI is selected as the source.

Select the source other than DVD MULTI. (See page

 

40.)

EX/ES (7.1-channel) reproduction cannot

Software or setting is not for Dolby

Play back software bearing the mark

or

be done for Dolby Digital EX or DTS ES

Digital EX or DTS ES software.

 

 

 

.

 

 

 

 

 

 

 

software.

 

Set “EX/ES” setting to “ON.” (See page 37.)

 

 

 

 

 

 

 

“OVERLOAD” starts flashing on the

Speakers are overloaded because of high

1.

Press

STANDBY/ON on the front panel to

display.

volume.

 

 

turn off the receiver.

 

 

 

2.

Stop the playback source.

 

 

 

3.

Turn on the receiver again, and adjust the volume.

Speakers are overloaded because of short circuit of speaker terminals.

Press STANDBY/ON on the front panel to turn off the receiver, then check the speaker wiring.

If “OVERLOAD” does not disappear, unplug the AC power cord, then plug it back again.

If speaker wiring is not short-circuited, contact your dealer.

The STANDBY lamp lights up after turning on the power, and soon the receiver turns off again (into standby mode).

The receiver is overloaded because of a high voltage.

Press STANDBY/ON on the front panel to turn off the receiver. After unplugging the AC power cord, consult your dealer.

Remote control does not work.

There is an obstruction between the

Remove the obstruction.

remote sensor on the receiver and the

 

remote control.

 

Batteries are weak.

Replace batteries. (See page 8.)

Remote control does not work as you intend.

An incorrect remote control operation mode is selected.

Select the correct remote control operation mode. (See pages 44 to 49.)

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JVC RX7030VBK manual Troubleshooting, Problem Possible Cause Solution