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■Troubleshooting
Use this chart to help you solve daily operational problems. If there is any problem you cannot solve, contact your JVC service center.
PROBLEM | POSSIBLE CAUSE | SOLUTION | |
Power does not come on. | The power cord. | Insert the plug into the socket. | |
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Power is not supplied to the powered sub- The power cord has been pulled out of the | Press the | on the center unit to switch | |
woofer | AC outlet. | power OFF, and then press it again to switch | |
| The system cable is not connected. | power ON. | |
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The remote control does not work. | It is too far from the center unit, or is not fac- | Avoid any obstacles within approximately 5 | |
| ing the center unit. | m of the detector on the remote control. | |
| There is something obstructing the remote |
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| sensor. |
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| The battery is flat. | Replace the battery. | |
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| The battery has been inserted the wrong way Insert the battery correctly. | ||
| round |
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| Sunlight is falling directly on the detector. | Shade the remote control from direct sun- | |
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| light. |
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| The entered manufacturer’s code number is | Enter the correct code number. | |
| incorrect. |
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The remote control does not work as expect- The remote control mode selector position is | Set it to the correct position. Normally, it | ||
ed. | incorrect. | should be set to “AUDIO/TV/VCR”. | |
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No sound. | The system cable is not connected. | Check the connection. | |
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| The speaker cord is not connected. | Check the connection. | |
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| There is a short in the speaker cord. | Reconnect the speaker cord and press on the | |
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| center unit to restart the system. | |
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| The powered | plug firmly into the socket and | |
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| press | on the center unit to switch power |
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| off, and then press it again to switch power | |
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| on. |
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| The audio cord is not connected properly. | Connect the cord properly. | |
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| An incorrect source has been selected. | Select the correct source. | |
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| Muting is on. | Press MUTING to cancel mute. | |
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Sound is emitted from only one speaker. | The speaker cord is not connected correctly. | Connect the cord properly. | |
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| Adjust balance. | ||
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No video. | The video cord is not connected properly. | Connect the cord properly. | |
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| TV input selection is incorrect. | Select the correct input. | |
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Cannot play a disc. | A | Replace the disc. | |
| The unit and disc region numbers (local num- |
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| bers) are incompatible. |
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Video and audio are distorted. | The disc is dirty. | Clean the disc. | |
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| A video deck is connected between the center | Connect the center unit and TV directly. | |
| unit and the TV. |
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The edge is missing on the video image. | Initial setup (monitor type) was incorrect. | Run through initial setup again correctly. | |
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| The TV has been set up incorrectly. | Set up the TV correctly. | |
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Continuous static during FM broadcasts. | The received signal is too weak. | Connect an external FM antenna, or contact | |
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| your dealer. | |
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| The station is too far away. | Select another station. | |
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| The antenna is not connected correctly. | Check the connection. | |
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Unit does not work correctly. | Lightning or electronic noise interferes with | Switch power off, and remove and | |
| operation of the microcomputer. | the power plug in the socket. | |
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| Immediately after beginning to heat the | Switch power off and leave the unit a few | |
| room, the unit was moved to a cold location | hours before switching power on again. | |
| causing condensation to form inside. |
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Note:
•Problem may be caused by the components connected to the system. So, please read the manuals for the components care- fully.
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