BD310-JN_BUSAJJK_OM_ENG 2/27/09 4:58 PM Page 34

Troubleshooting

Symptom

 

Possible Cause

 

Correction

 

 

 

 

 

No power.

The power cord is disconnected.

Plug the power cord into the wall out-

 

 

 

 

let securely.

 

 

 

 

 

The power is on, but

No disc is inserted.

Insert a disc. (Check the disc indica-

the player does not

 

 

 

tor in the display window is lit.)

work.

 

 

 

 

 

 

 

 

 

No picture.

The TV is not set to receive video

Select the appropriate video input

 

 

signal output.

 

mode on the TV.

 

 

 

 

 

 

The video cable is not connected

Connect the video cable securely.

 

 

securely.

 

 

 

 

 

 

 

 

The selected resolution is not capa-

Select another resolution using

 

 

ble with your TV.

 

RESOLUTION button.

 

 

 

 

 

No sound.

The equipment connected with the

Select the correct input mode of the

 

 

audio cable is not set to receive disc

 

audio receiver so you can listen to

 

 

signal output.

 

the sound from the player.

 

 

 

 

 

 

The power of the equipment connect-

Turn on the equipment connected

 

 

ed with the audio cable is turned off.

 

with the audio cable.

 

 

 

 

 

 

The [AUDIO] options are set to the

Set the [AUDIO] options to the cor-

 

 

wrong position.

 

rect position (see page 20).

 

 

 

 

 

 

The player is in reverse play, fast for-

Return to the normal playback.

 

 

ward, slow motion or pause mode.

 

 

 

 

 

 

 

The player does not

The disc is upside down.

Insert the disc with the playback side

start playback.

 

 

 

down.

 

An unplayable disc is inserted.

Insert a playable disc. (Check the

 

 

 

 

disc type and regional code.)

 

 

 

 

 

 

The rating level is set.

Change the rating level.

 

 

 

 

 

 

The disc was recorded on another

Finalize the disc on that unit.

 

 

unit and was not finalized.

 

 

BD-Live feature does

• A USB Flash Drive is not connected.

Connect a FAT16 or FAT32 formatted

 

 

 

USB Flash Drive to the USB port

not work.

 

 

 

 

 

 

(see page 10).

 

 

 

 

 

 

 

 

 

 

The connected USB Flash Drive

Secure at least 1GB free space in

 

 

does not have enough space.

 

the USB Flash Drive for using

 

 

 

 

BD-Live features

 

 

 

 

 

 

Internet connection is not established.

Ensure that the unit is correctly con-

 

 

 

 

nected to the local area network and

 

 

 

 

can access the internet (see ) 16).

 

 

 

 

 

 

Your broadband speed is not fast

Contact your Internet Service

 

 

enough to use the BD-Live features.

 

Provider (ISP) and increase the

 

 

 

 

broadband speed is recommended.

 

The [BD-LIVE connection] option in

Set the [BD-LIVE connection] option

 

 

the [Setup] menu is set to

 

to [Permitted].

 

 

[Prohibited].

 

 

The Remote Control

The Remote Control is not pointed at

Point the Remote Control at the

does not work properly.

 

the remote sensor on the player.

 

remote sensor of the player.

 

 

 

 

 

 

The Remote Control is too far from

Operate the Remote Control closer to

 

 

the player.

 

the player.

 

 

 

 

 

The system does not

A state is unstable.

Unplug the power cord and then plug

function at all.

 

 

 

the power cord again after more than

 

 

 

 

five seconds.

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JVC XV-BP1 manual Troubleshooting, Symptom Possible Cause Correction