"Add a Garment," "Rinse" and "Clothes Clean" Status
Lights illuminated or "F21" on display (on some models)
(Drain Problem)
Select PAUSE/CANCEL twice to cancel the cycle. Unplug
washer or disconnect power.
Check the following:
Isthe drain hose kinked?
Isthe drain hose frozen?
Isthe drain hose clogged?
Isthe drain hose more than 96" (2.4 m) above the floor?
Any other Status light combination (Electrical Problem)
Select PAUSE/CANCEL twice to cancel the cycle. Select
DRAIN & SPIN ifthere isexcessive water in thewasher.
Re-select cycle and pressSTART. Ifthe problem remains, call
for service.
Noisy, vibrating, off-balance
Is the washer level?
The washer must be level. The four feet should be properly
installed, and thenuts should be tightened against the
washer cabinet.
All four feet ofthe washer must be in firm contact with the
floor. Ifthe washer is on apedestal, the washer must be
secured to the pedestal and all four pedestal feet must be in
firm contact with the floor.
Washer making a different noise?
As with any new product, you will hear sounds that you are
not accustomed to. You may hearvarious sounds when the
door is locked or unlocked, and during thewashing, rinsing,
or spinning process. Between changes inwash actions, there
will be momentary pauses. You will hear water spraying and
splashing during the wash and rinse cycles. These new
sounds and pauses are part ofnormal washer operation.
Iswasher installed on a sturdy andsolid floor?
Refer to the "Installation Instructions" for flooring
requirements. Noise and vibration may be reduced byplacing
a piece of3A" (19.1 mm) plywood underneath your washer.
The plywood may extend underneath both washer and dryer
to keep them at equal heights.
Is the washer gurgling or humming?
As water is drained from the washer, you may hear air being
pulled through the pump. This happens during the end of
draining. Itis normal.
Are you washing items with metal snaps, buckles or
zippers?
You may hearmetal items touching the washer drum. This is
normal.
Were the 4 shipping bolts in the back of the machine
removed?
See "Remove Transport System."
Leaking
• Was the door opened during "Add a garment"?
Water can drip off the inside of the door when opened after
the start ofa cycle.
• Is HE detergent being used?
The non-High Efficiency detergents can cause over sudsing
which can leak from the rear ofthe washer.
•Are the fill hoses tight?
Are the fill hose gaskets properly seated?
Check both ends of each hose. See "Connect the Inlet
Hoses" inthe Installation Instructions.
Is the drain hose properly installed?
The drain hose should be secured to the drainpipe or laundry
tub. See "Secure Drain Hose" in the Installation Instructions.
Is the sink or drain clogged?
Sink and drainpipe must be able to carry away 17 gal. (64 L)
of water perminute. If clogged or slow, water canback up
out of drainpipe or sink. Check household plumbing (laundry
tubs, faucets, drainpipe, water pipes) for leaks.
Dispenser operation
Did you follow the manufacturer's directions when adding
detergent and fabric softener to the dispensers?
Measure detergent and fabric softener. Slowly pour into the
dispensers. Wipe up all spills. Dilute fabric softener inthe
fabric softener dispenser.
Did you put powdered or liquid color-safe bleach into the
liquid chlorine bleach dispenser (on some models)?
Add powdered or liquid color-safe bleach to the Main Wash
compartment. Do not use the chlorine bleach dispenser for
color-safe bleach.
•Is the fabric softener dispenser clogged?
Clean the fabric softener dispenser. See "Washer Care" for
details.
Are the laundry products in the correct dispenser
compartment?
Add the correct amounts of detergent, fabric softener or
liquid chlorine bleach tothe correct compartments. Add
powdered or liquid color-safe bleach tothe Main Wash
compartment. Be sure to match powdered color-safe bleach
with powdered detergent or match liquid color-safe bleach
with liquid detergent.
•Is there water inthe dispenser at the end ofthe cycle?
A small amount of water will remain in the dispenser
compartment. This is normal.
Washer odor
See "Cleaning Your Washer" in"Washer Care."
Are you using HE detergent?
Use of non-HE detergent can cause a film residue which can
result in odor.
Did you leave the door open after use?
This washer has a tight seal toavoid water leaks. To avoid
odors leave the door open to allow the washer to dry
between uses.
Door won't unlock
Did all of the water drain out of the washer during the
spin?
Select DRAIN & SPIN to remove any water remaining in the
washer. The washer door will unlock at the end of the drain.
•Is the door locked and isthe "Add a garment" light on?
Press STOP once. The door will unlock.
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