Question:
Can I convert my grill from one fuel type to another in other words from LPG to NG or vice versa?
Answer:
No, your gas grill is manufactured to exact specifications and is certified for LPG (Liquid Propane Gas) or NG (Natural Gas) use only. For your safety, conversion kits are not available, nor will we sell or otherwise provide parts or information to be used to convert your grill. Any attempt to convert your grill is dangerous and will void your warranty.
Question:
Are the serial and model numbers of my grill listed
somewhere for reference?
Answer:
The serial and model numbers are listed on a silver CSA label placed on the grill. Depending on the grill model, the silver CSA label will be located on the left or
right side bowl panel underneath the side shelf,
underneath the right side of the control panel, outside left or right of control panel or on the back of the grill cabinet.
Question:
My grill will not light properly. Why?
Answer:
Try this procedure:
1.Turn gas off at source and turn Control Knobs OFF. Wait at ]east 5 minutes for gas to clear, then retry.
2.]f your grill still falls to light, turn the Burner Control Knob(s) and gas source OFF and conduct a leak test of ALL gas connections and gas sources as explained in the Use and Care section of this manual.
3.If no leaks are detected, wait 5 minutes for any gas to clear and repeat the lighting procedure.
Question:
If my ignitor or battery is not working how can I light my grill manually? And
Answer:
If your ignition fails to work or your battery needs replacing, you can light your grill through the Lighting Hole on the side of the grill bowl using the Manual Lighting Stick that hangs from the side of your grill. The Lighting Stick is designed to hold a paper match and allows you to safely insert a match through the Lighting Hole without getting close to the Burner. Never remove the Cooking Grids or Savor Plates ® and attempt to light the grill from above. To light your gas grill manually, insert a paper match into the Manual Lighting Stick and follow steps 1 through 6 of the Basic Lighting
Procedures. Then, light the match and place it through the Lighting Hole on the left side of the grill (location of hole varies by grill model). Turn the nearest main Burner Control Knob to the High setting to release gas. The Burner should light immediately.
Question:
Sometimes I hear a humming sound coming from my regulator. What causes this? And- My grill has a low flame and sometimes will not light. Why?
Answer:
]he humming sound is gas flowing through the regulator. A low volume of sound is normal and will not interfere with the operation of your grill. Loud or excessive regulator humming and/or low flow and intermittent lighting may be caused by the regulator's
excess gas flow device. Opening the tank valve all the way or too quickly is what triggers the regulator's safety device to restrict gas flow, preventing excess gas flow to your grill. Lighting the main Burner farthest from the fuel source every time will help eliminate air
pockets in the manifold. Note: This procedure should be done every time a new LP Gas tank is connected to your grill.
[] Turn all Control Knobs to the OFF position.
[] Turn off the LP Gas tank at the tank valve.
[] Disconnect regulator from LP Gas tank.
[] Let unit stand for 5 minutes.
[] Reconnect regulator to the LP Gas tank.
[] Open grill Lid (or Side Burner Lid if you are lighting the Side Burner)
[] Turn the tank valve slowly 1/4 of one turn.
[] Light the left main Burner.
[] Turn the tank valve slowly one more _¼ of one turn for ½ of one complete turn.
[] Continue to light Burners moving towards the tank.
[] Do not turn tank valve more than ½ of one turn.
Question:
Where do I use my grill for safer operation and better performance?
Answer:
[] Strong winds and low temperatures can affect the
heating and performance of your gas grill so
factor in these elements when positioning your grill outdoors for cooking.
[] Use your grill at least 3 feet away from any wall or surface.
[] Use your grill at least 3 feet away from combustible objects that can melt or catch fire (such as vinyl or wood siding, fences and overhangs) or sources of ignition including pilot lights on water heaters and live electrical appliances.
[] Never use your gas grill in a garage, porch, shed, breezeway or any other enclosed area.
[] Never obstruct the flow of ventilation air around your gas grill housing.
