[i!i !! _i_!! _i_!! _i SECTION 3
CARE OF YOUR WATER SOFTENER
D. CHECKLIST ... TO HELP YOU SAVE MONEY
If your water softener fails to work, make the following easy checks. Often, you will find what's wrong your-
self and you won't have to call and wait for service. If you do not find anything wrong, while making the
checks, and your softener still does not work, call the Kenmore Water Line at
Note:
1.Also read ERROR CODE, page
2.If an error code is not displayed, press and hold the SELECT button until the display changes. Then, press
the SELECT button again and hold until a flashing code appears. It must show SR25 for UltraSoft 175 or SR26
for UltraSoft 180. If any other number shows, the face plate computer is working on incorrect input and would probably be the cause of the problem. To set SR25 or SR26, press either the UP[_ or DOWN[_[I button. When the correct model code shows, press SELECT to return a flashing 12:00 AM display. Reset the present time, hard- hess numbe_, etc., pages
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| CORRECTION |
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No soft water | No salt (or salt bridged) in the storage | tank |
| Add salt, or break the salt | bridge (page | |||||||||||||||||
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| RECHARGE button and hold for 3 seconds to start | |||||||||
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| a regeneration | (see | page |
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| Transformer | unplugged | at the wall | outlet, | or | Check for loss of power due to any of | these | and | ||||||||||||
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| power cable leads loose from the electronic | correct. With the power back | on, look at the | time | ||||||||||||||||
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| board, fuse blown, circuit breaker | popped, | or | display | and read PROGRAM | MEMORY, | page | |||||||||||||
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| circuit switched | off. |
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| Manual bypass | valve(s) | in bypass | position |
| Look at FIG.14 | on page | Move | the | stem | in a | |||||||||
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| single valve to service. In a | |||||||||
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| the inlet and outlet valves, and be sure to fully close | |||||||||
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| the bypass | valve. |
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| Dirty, plugged | or damaged nozzle | & venturi |
| Take apart and clean or replace damaged | parts (see | ||||||||||||||
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| Valve drain hose plugged | or restricted |
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| or be raised too high above the softener (see page | |||||||||
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| 16 in your installation manual). |
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Water | hard | sometimes | Hardness |
| number | setting | too low |
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| Press | and | release | the | SELECT | button | until | |||||
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| HARDNESS shows in the display. Read the | |||||||||
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| hardness number in the display and be sure the | |||||||||
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| same grains per gallon number is shown on your | |||||||||
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| water analysis report. See page | |||||||||
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| and release the SELECT button until the present | |||||||||
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| time shows in the display. |
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| Incorrect | SR code | selected |
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| Press and hold the SELECT button until the display | |||||||||||||
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| changes. Then, press the SELECT button again | |||||||||
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| and hold until a flashing code appears. Use the UP | |||||||||
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| or DOWN buttons to select the correct code for your | |||||||||
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| softener. |
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| Using hot water when softener is regenerating Avoid using hot water during this time because the | |||||||||||||||||||
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| water heater refills with hard water (see Automatic | |||||||||
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| Bypass, page |
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| Increase | in the grains of hardness | in your water | Ask your Sears retail store | for a new water analysis. | |||||||||||||||
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| supply |
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| Then make a new hardness | number | setting (page | |||||||
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Brine | tank | flooded | Restricted | drain | line |
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| Check for kinks, | bends or obstructions | (see page 16 | ||||||||||
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| in your installation manual). |
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| Plugged | or dirty | nozzle & venturi |
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| Take apart and clean or replace damaged | parts (see | ||||||||||||
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| page |
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| disc | & seals |
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| Check | for scratches | or grooves, replace | if needed. |
Problems, Questions? Call 1- 800- 426- 9345 Kenmore Water Line