Before You Call (Solutions to Common Problems)
Before you call for service, review this list. It may save you time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this appliance.
Oven Control Beeps and Displays any F code error
(example FI).
'_d-O" is displayed.
Faulty installation.
Range not leveled.
Bad cooking results.
Cooking Zone does not heat food (Power level flashing).
Cooking Zone heats food too hot or not hot enough. Cooktop turns OFF while
cooking.
Scratches or abrasions on
cooktop surface.
Metalmarks.
Brown streaks or specks.
Areas of discoloration with metallic sheen.
Oven light does not work.
Fan noise during cooking
operation.
Electronic control has detected a fault condition. Press STOP to clear the display and stop the beeping. Reprogram the oven. If a fault reoccurs, record the fault number. Press STOP and carl Sears or another qualified servicer.
The door was left open and controls set for
Place oven rack in center of oven.
Place a level or a marked glass measuring cup filled with water on the center of the oven rack.
If the water level is uneven, adjust the leveling legs of the unit (refer to the installation instructions for leveling the range).
If the level is still uneven, contact an installing agent to adjust the cabinet cutout flooring.
Kitchen cabinet misalignment may make oven appear to be not level. Be sure cabinets are square and level. Contact cabinet maker to correct problem.
No cookware was placed on the Cooking Zone, or the cookware material type is incorrect for Induction Cooking.
Cookware bottom not large enough for Cooking Zone.
Cookware is warped or in poor condition.
Cookware is not centered on Cooking Zone.
No power to the appliance. Check steps under "Entire cooktop does not operate" in this checklist.
Incorrect Cooking Zone control setting. Make sure the correct control is ON for the Cooking Zone being used.
Incorrect power level setting. Adjust the power level setting higher or lower and refer to recipe for guidance and adjust accordingly.
The internal heat sensor has detected high temperatures inside the appliance. Be sure the appliance vent holes are not blocked.
Fluids spilled or object lying on controls area. Clean spills or remove object. Repower the cooking zone.
Coarse particles such as salt or sand between cooktop and utensils can cause scratches. Be sure cooktop surface and bottoms of utensils are clean before usage. Small scratches do not affect cooking and wiii become less visible with time.
Cleaning materials not recommended for
Cookware with rough bottom has been used. Use smooth,
Boilovers are cooked onto surface. Use razor blade scraper to remove soil. See '_Cooktop Malntenance _ section under General Care & Cleaning.
Mineral deposits from water and food. Remove using a ceramic glass cooktop cleaning cream. Use cookware with clean, dry bottoms.
A cooling fan may automatically turn on and off to cool internal parts. This is normal, and the fan may continue to run even after oven is turned off.
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