Kenmore 790.75603 manual Before You Call

Before You Call

Solutions To Common Problems

Before you call for service, review this list. It may save you time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this appliance.

OCCURRENCE

POSSIBLE

CAUSE/SOLUTION

Range

is not

level.

Poor installation.

To level range,

refer to Leveling Guide, in the Installation

Instructions.

When range is level, cooktop may appear out of alignment if countertop is not level.

Weak, unstable floor. Be sure floor is level and can adequately support range. Contact a

carpenter to correct sagging or sloping floor.

Kitchen cabinet misalignment may make range appear to be unlevel. Be sure cabinets are

square and have sufficient room for range clearance.

Cannot

move

appliance

Cabinets not square or are built in too tight. Contact a cabinet maker

to correct

the problem.

easily.

Appliance

must

Contact

builder or installer to make appliance

accessible.

be accessible

for

service.

Carpeting interferes with range. Provide sufficient space so range can be lifted over carpet.

Entire

range

or

oven

Make sure

cord/plug is tightly

into

outlet.

does not

operate.

Service

wiring

is not complete.

Contact your dealer, installing agent

or authorized servicer.

Power outage. Check house lights to be sure. Call your local electric company for service.

*Oven

control

beeps

and

Electronic

control

has detected a fault condition.

Push CLEAR to clear the display and

stop

displays

Ff0,

F30 or

F90.

beeping. Program

oven again. If fault recurs, record fault number. Push CLEAR

and contact

Sears or another qualified service dealer.

Oven lights does

not work.

Replace

or tighten

bulb. See

"To Change the Oven Light" in this Guide for instructions.

Surface

burners

do not

Surface

control

knob has not been

completely

turned to LITE. Push

in and

turn the

light,

surface

control

knob to LITE

(until

burner ignites) and then turn the

surface

control knob

to the desired flame size.

Burner ports are clogged. Clean burners. See "To Clean Burner Grates, Contoured

Burner Pans, Burner Caps and Burner Bases" under General Cleaning. With the burner

off, use small-gauge wire or needle to clean ports or slots.

Gas supply is turned off. Turn gas supply on.

Surface

burner

flame

Burner

ports or slots are clogged.

With the burner off, clean by using a small-gauge

wire

burns half way around.

or needle

to lean

ports or slots.

Moisture is present after cleaning. Lightly fan the flame and allow the burner to operate

until flame is full. Dry the burners thoroughly following instructions under General

Cleaning.

Surface

burner

flame

is

Dust particles

in main line. Allow the burner to operate a few minutes

until flame turns

orange,

blue.

Salt air in coastal

areas. A slightly orange flame is unavoidable.

Scratches

or

abrasion

on

Coarse

particules

such as salt and sand between

cooktop and utensils

can cause scratches.

cooktop

surface.

Be sure cooktop surface and

bottoms of utensils

are clean before usage. Small scratches

do not affect cooking and will become less visible with time.

Cleaning	materials not	recommended	for ceramic-glass	cooktop	have	been used. See
"Ceramic	Glass Cooktop	Cleaning and	Maintenance" section under		General Cleaning.
Cookware	with rough bottom has been		used. Use smooth,	flat-bottomed		cookware.

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