Before You Call
•Solutions to Common Problems (cont'd)
OCCURRENCE
Oven smokes excessively during broiling.
Poor baking results,
Soil is not completely removed.
Excessive smoking from vent.
POSSIBLE CAUSE/SOLUTION
Meat is too close to the broil burner. Reposition the oven rack to provide more clearance between the meat and the broiler burner.
Meat not properly prepared. Remove excess fat from meat. Slash remaining fatty edges to prevent curling, but do not cut into the lean.
Broiler pan used without insert or insert covered with foil. DO NOT use the broiler pan without the insert or cover the insert with foil.
Broiler pan and insert needs to be cleaned. Excessive smoking is caused by a
Oven Door is open. Close the oven door before starting to broil.
Many factors affect baking results. Make sure the proper rack position is used. Center food in the oven and space pans to allow air to circulate. Allow the oven to preheat to the set temperature before placing food in the oven. Try adjusting the recipe's recommended temperature or baking time. If you feel the oven is cooking too hot or cool, see Adjusting Your Oven Temperature.
Controls are not set properly. Follow instructions in
Failure to clean bottom front, top of oven or door areas outside oven seal. These areas are not in the
Excessive spillovers in oven. Set
Excessive spillovers in oven. This is normal, especially for pie spillovers or large amounts of grease on the oven bottom. Wipe up excessive spillovers before starting the
Scratchesorabrasionsoncooktopsurface | Coarse | particles | such | as | salt or | sand | between cooktop and utensils can cause | |||||||
(Ceramic Glass Cooktop models only), | scratches. | Be sure | cooktop | surface | and | bottoms of utensils | are | clean | before usage. | |||||
| Small | scratches | do not | affect cooking | and will become less | visible with time. | ||||||||
| Cleaning | materials | not | recommended | for | cooktop | have been used. See | |||||||
| "Cooktop | Cleaning | and | Maintenance" | in the General | Care & Cleaning | section. |
Cookware with rough bottom has been used. Use smooth,
Metal | marks |
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| Sliding | or scraping | of metal | utensils | on | cooktop | surface. | Do not slide | metal | utensils | ||||||||
(Ceramic | Glass | Cooktop | models | only). | on cooktop | surface. | Use a | cooktop | cleaning | creme | to remove the | marks. | ||||||||||
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| See "Cooktop | Cleaning | and | Maintenance" | in the | General | Care | & Cleaning | section. | ||||||||
Brown | streaks | or specks |
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| Boilovers | are | cooked | onto | surface. | Use razor | blade scraper | to | remove | soil. See | ||||||||
(Ceramic | Glass | Cooktop | models | only). | "Cooktop | Cleaning | and | Maintenance" | in the General | Care & Cleaning | section. | |||||||||||
Areas | of discoloration with metallic sheen | Mineral | deposits from water | and food. | Remove using | a | cooktop | cleaning | ||||||||||||||
(Ceramic | Glass | Cooktop | models | only), | creme. | Use cookware | with | clean, dry | bottoms. |
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