Before You Call

Solutions to Common Problems (cont'd)

OCCURRENCE

Oven smokes excessively during broiling.

Poor baking results,

Self-Cleaning cycle does not work.

Soil is not completely removed.

Excessive smoking from vent.

POSSIBLE CAUSE/SOLUTION

Meat is too close to the broil burner. Reposition the oven rack to provide more clearance between the meat and the broiler burner.

Meat not properly prepared. Remove excess fat from meat. Slash remaining fatty edges to prevent curling, but do not cut into the lean.

Broiler pan used without insert or insert covered with foil. DO NOT use the broiler pan without the insert or cover the insert with foil.

Broiler pan and insert needs to be cleaned. Excessive smoking is caused by a build-up of grease or food spatters. If broiling often, clean on a regular basis (some models).

Oven Door is open. Close the oven door before starting to broil.

Many factors affect baking results. Make sure the proper rack position is used. Center food in the oven and space pans to allow air to circulate. Allow the oven to preheat to the set temperature before placing food in the oven. Try adjusting the recipe's recommended temperature or baking time. If you feel the oven is cooking too hot or cool, see Adjusting Your Oven Temperature.

Controls are not set properly. Follow instructions in Self-Cleaning section.

Self-Cleaning cycle was interrupted. Stop time must be set 2 to 4 hours past the start time. Follow steps under "Stopping or Interrupting a Self-Clean Cycle" in the Self -Cleaning section.

Failure to clean bottom front, top of oven or door areas outside oven seal. These areas are not in the self-cleaning area, but get hot enough to burn on residue. Clean these areas before starting the Self-Clean cycle. Burned-on residue may be cleaned with a stiff nylon brush and water or a nylon scrubber. Be careful not to damage the oven gasket.

Excessive spillovers in oven. Set Self-Cleaning cycle for a longer cleaning time.

Excessive spillovers in oven. This is normal, especially for pie spillovers or large amounts of grease on the oven bottom. Wipe up excessive spillovers before starting the Self-Clean cycle. If flames or excessive smoke are present, stop the Self-Clean cycle and follow the steps under "Stopping or Interrupting the Self-Clean Cycle" in the Self-Cleaning section.

Scratchesorabrasionsoncooktopsurface

Coarse

particles

such

as

salt or

sand

between cooktop and utensils can cause

(Ceramic Glass Cooktop models only),

scratches.

Be sure

cooktop

surface

and

bottoms of utensils

are

clean

before usage.

 

Small

scratches

do not

affect cooking

and will become less

visible with time.

 

Cleaning

materials

not

recommended

for

ceramic-glass

cooktop

have been used. See

 

"Cooktop

Cleaning

and

Maintenance"

in the General

Care & Cleaning

section.

Cookware with rough bottom has been used. Use smooth, flat-bottomed cookware.

Metal

marks

 

 

 

Sliding

or scraping

of metal

utensils

on

cooktop

surface.

Do not slide

metal

utensils

(Ceramic

Glass

Cooktop

models

only).

on cooktop

surface.

Use a ceramic-glass

cooktop

cleaning

creme

to remove the

marks.

 

 

 

 

 

 

See "Cooktop

Cleaning

and

Maintenance"

in the

General

Care

& Cleaning

section.

Brown

streaks

or specks

 

 

Boilovers

are

cooked

onto

surface.

Use razor

blade scraper

to

remove

soil. See

(Ceramic

Glass

Cooktop

models

only).

"Cooktop

Cleaning

and

Maintenance"

in the General

Care & Cleaning

section.

Areas

of discoloration with metallic sheen

Mineral

deposits from water

and food.

Remove using

a ceramic-glass

cooktop

cleaning

(Ceramic

Glass

Cooktop

models

only),

creme.

Use cookware

with

clean, dry

bottoms.

 

 

 

 

 

 

 

 

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Kenmore 790.7944, 790.7942 manual Before You Call, Occurrence