Kenmore 790.921, 790.923, 790.922 manual Surface, Care and Cleaning section of this Use & Care Guide

Before You Call • Solutions to common problems

Problem Solution

Scratches or abrasions on cooktop surface.

•Coarse particles such as salt or hardened soils between cooktop and utensils can cause scratches. Be sure cooktop surface and bottoms of utensils are clean before usage. Small scratches do not affect cooking and will become less visible with time.

•Cleaning materials not recommended for ceramic-glass cooktop have been used. Apply the recommended CookTop® Cleaning Creme to the ceramic surface (on the web visit www.sears.com for replacement cooktop cleaner, item number 40079). Buff with a non-abrasive cloth or no-scratch cleaning pad. For more information see “Cooktop maintenance” and “Cooktop cleaning” in the Care and Cleaning section of this Use & Care Guide.

•Cookware with rough bottom was used. Use smooth, flat-bottomed cookware.

Metal marks on the cooktop.

•Sliding or scraping of metal utensils on cooktop surface. Do not slide metal utensils on cooktop surface. Apply the recommended CookTop® Cleaning Creme to the ceramic surface (on the web visit www.sears.com for replacement cooktop cleaner, item number 40079). Buff with a non- abrasive cloth or no-scratch cleaning pad. For more information see “Cooktop maintenance” and “Cooktop cleaning” in the Care and Cleaning section of this Use & Care Guide.

Brown streaks or specks on cooktop	• Boilovers are cooked onto surface. Use razor blade scraper to remove soil.
surface.	For more information see “Cooktop maintenance” and “Cooktop cleaning”
	in the Care and Cleaning section of this Use & Care Guide.
Areas of discoloration with metallic	• Mineral deposits from water and food. Remove using the recommended
sheen on cooktop surface.	CookTop® Cleaning Creme to the ceramic surface (on the web visit
	www.sears.com for replacement cooktop cleaner, item number 40079).
	Buff with a non-abrasive cloth or no-scratch cleaning pad. For more
	information see “Cooktop maintenance” and “Cooktop cleaning” in the
	Care and Cleaning section of this Use & Care Guide.

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