Before You Call

Solutions to Common Problems

Before you call for service, review this list. It may save you time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this appliance.

OCCURRENCE

Range is not level.

Cannot move appliance easily.

Appliance must be accessible for service.

Surface element too hot or not hot enough.

Surface element does not heat food properly

Oven does not operate.

Entire appliance does not operate.

Oven interior light(s) does not work.

Oven smokes excessively during broiling.

POSSIBLE CAUSE/SOLUTION

Poor installation. Place oven rack in center of oven. Place a level on the oven rack. Adjust leveling legs at base of range until the rack is level. When range is level, cooktop may appear out of alignment if countertop is not level (See the Range Installation instructions).

Weak, unstable floor. Be sure floor is level and can adequately support range. Contact a carpenter to correct sagging or sloping floor.

Kitchen cabinet misalignment may make range appear to be unlevel. Be sure cabinets are square and have sufficient room for range clearance.

Cabinets not square or are built in too tight. Contact a cabinet maker to correct the problem.

Contact builder or installer to make appliance accessible.

Carpeting interferes with range. Provide sufficient space so range can be lifted over carpet.

Incorrect surface control setting. Make sure the correct control is set for the surface area you _,_ wish to heat.

Light-weight or warped cookware was used. Use only flat, evenly balanced, medium or

heavy-weight cookware. Flat pans heat much better than warped pans. Cookware materials _,_- and weight of the material affect heating results. Heavy and medium-weight pans heat

evenly. Because light-weight pans heat unevenly, foods may burn easily.

No electrical power to the appliance. Check steps under "Entire Appliance Does Not Operate" in this "Before You Call" checklist.

Be sure the oven controls are set correctly for the desired function. See "Setting Oven Controls" or "Entire Appliance Does Not Operate" in this "Before You Call" checklist.

The time of day must 1st be set on the clock in order to operate the oven.

Make sure electrical cord/plug is plugged tightly into outlet.

Service wiring is not complete, Call 1-800-4-MY-HOME®(See back cover),

Electrical power outage. Check house lights to be sure, Call your local electric company for service.

Burned-out or loose bulb. See "Replacing Oven Light" section in this Use & Care Guide to replace or tighten the bulb(s).

Electrical power outage. Check house lights to be sure. Call your local electric company for service.

Meat is too close to the broil element. Reposition the rack to provide more clearance between the meat and the oven broil element.

Meat is not properly prepared. Remove excess fat from meat. Remove remaining fatty edges to prevent the meat from curling, but do not cut into the lean of the meat.

Broiler Pan used without the Broiler Pan Insert or insert is covered with foil, DO NOT use the Broiler Pan without the Broiler Pan Insert or cover the insert with aluminum foil.

Broiler Pan, Broiler Pan Insert or grease build-up undeneath the 6th rack position. Clean grease from below the 6th rack position. Excessive smoking is caused by a build-up of grease or food spatters. If the Broiler Pan and insert is used often, clean these on a regular basis.

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Kenmore 790.9911 manual Possible CAUSE/SOLUTION, Solutions to Common Problems
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790.9911 specifications

The Kenmore 790.9911 is a versatile and reliable gas range that combines modern technology with practical design to elevate your cooking experience. With its sleek stainless steel finish, it not only complements any kitchen décor but also offers durability for daily use.

One of the main features of the Kenmore 790.9911 is its powerful cooking capacity. The range is equipped with five sealed burners, including a robust 17,000 BTU burner for high-heat searing, making it ideal for a range of cooking techniques. The additional burners each provide varying levels of heat output, allowing for optimal control when preparing everything from delicate sauces to hearty meals. The burners are designed for easy cleanup, preventing spills from reaching the internal components.

A significant technological advancement in the Kenmore 790.9911 is its electronic ignition system, which provides reliable and energy-efficient ignition. This feature eliminates the need for standing pilot lights, ensuring safety and enhanced efficiency. The oven features a convection baking option, distributing heat evenly throughout the oven space for perfect results. Convection fans circulate hot air, allowing dishes to cook faster and more evenly.

The oven capacity is another standout characteristic, with an impressive 5.6 cubic feet of space, making it suitable for cooking multiple dishes at once. The oven has several cooking modes, including bake, broil, and self-clean, simplifying the cooking process and post-cooking cleanup. The self-clean feature enhances convenience, allowing for easy maintenance of the oven's interior.

A modern digital display panel provides intuitive control over cooking settings. It features a timer and temperature settings, enabling precise cooking and baking without guesswork. With added functionality like a delay bake setting, users can schedule their cooking time to match their busy lifestyles.

Safety is not overlooked in the Kenmore 790.9911, as it includes features like burner caps that reduce the risk of flare-ups and an oven door that remains cool to the touch while in use, minimizing potential hazards.

With its combination of power, efficiency, and user-friendly features, the Kenmore 790.9911 is an ideal choice for both novice cooks and seasoned chefs looking to enhance their culinary adventures. Whether you're roasting, baking, or simmering, this gas range delivers performance and reliability expected from a premium kitchen appliance.
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