TABLE OF CONTENTS

 

 

PROTECTION AGREEMENTS

 

IMPORTANT SAFETY INSTRUCTIONS

3-5

 

Master Protection Agreements

GROUNDING REQUIREMENTS

5

 

 

 

FEATURES AND BENEFITS

 

 

Congratulations on making a smart purchase. Your new

 

Key Parts and Components

6

 

Kenmore® product is designed and manufactured for

 

Included Accessories

6

 

years of dependable operation. But like all products, it

 

Optional Accessories

6

 

 

 

may require preventive maintenance or repair from time

INSTALLATION REQUIREMENTS

 

 

 

 

to time. That’s when having a Master Protection

 

Key Dimensions and Specifications

7

 

 

 

Agreement can save you money and aggravation.

 

Choose the Proper Location

7

 

 

Flooring

7

 

The Master Protection Agreement also helps extend the

 

Clearances

7

 

 

 

life of your new product. Here’s what the

INSTALLATION INSTRUCTIONS

 

 

 

 

Agreement* includes:

 

Unpacking and Removing Shipping Bolts

8

 

 

 

 

 

Connecting the Water Lines

9

 

•Parts and labor needed to help keep products

 

Connecting the Drain Hose

10

 

operating properly under normal use, not just defects.

 

Connect to the Power Supply

10

 

 

 

Our coverage goes well beyond the product warranty.

 

Leveling the Washer

11

 

 

 

No deductible, no functional failure excluded from

 

Installation of Non-Skid Pads (optional)

11

 

HOW TO USE

 

 

coverage – real protection.

 

Control Panel Features

12

 

•Expert service by a force of more than 10,000

 

Operating the Washer Using Detergent

 

 

authorized Sears service technicians, which means

 

Amount Indicator

13

 

 

 

someone you can trust will be working on your product.

 

Cycle Guide

14-15

 

 

Sorting Wash Loads

16

 

•Unlimited service calls and nationwide service, as

 

About the Dispenser Drawer

17

 

often as you want us, whenever you want us.

 

Detergent and Dispenser Use

18

 

•“No-lemon” guarantee – replacement of your

 

Time and Status Display

19

 

 

Cycle Modifier Buttons

20

 

covered product if four or more product failures occur

 

Steam Cycles and Options

21

 

within twelve months.

 

Add Steam Option

21

 

•Product replacement if your covered product can not

 

Steam Refresh Cycle

21

 

 

Option Buttons

22

 

be fixed.

 

Delay Start

22

 

•Annual Preventive Maintenance Check at your request

 

Extra Rinse

22

 

 

 

– no extra charge.

 

Stain Treat

22

 

 

Stay Fresh

22

 

•Fast help by phone – we call it Rapid Resolution.

 

Save Energy

22

 

Phone support from a Sears representative on all

 

Pre-Wash

22

 

 

 

products. Think of us as a “talking owner’s manual.”

 

Smart Sense

22

 

 

Special Functions

23

 

•Power surge protection against electric damage due to

 

Control Lock

23

 

power fluctuations.

 

Clean Washer

23

 

•$250 food loss protection annually for any food

 

MyCycle

23

 

 

Drum Light

23

 

spoilage that is the result of mechanical failure of any

 

Auto Soak

23

 

covered refrigerator or freezer.

CARE AND CLEANING

 

 

•Rental reimbursement if repair of your covered

 

Regular Cleaning

24-25

 

 

 

product takes longer than promised.

 

Cleaning the Exterior

24

 

 

Care and Cleaning of the Interior

24

 

•10% discount off the regular price of any non-covered

 

Clean Washer

24

 

repair service and related installed parts.

 

Door Seal and Glass Cleaning

24

 

 

 

 

 

Removing Mineral Buildup

24

 

Once you purchase the Agreement, a simple phone

 

Storing the Washer

25

 

call is all that it takes for you to schedule service. You

 

Cleaning the Dispenser

25

 

can call at any time day or night or schedule a service

 

Maintenance

26-27

 

 

 

appointment online.

 

Cleaning the Water Inlet Filters

26

 

 

Cleaning the Drain Pump Filter

27

 

The Master Protection Agreement is a risk-free purchase.

KENMORE CONNECTSystem

28

 

 

If you cancel for any reason during the product

TROUBLESHOOTING GUIDE

 

 

29

 

warranty period, we will provide a full refund, or a

 

Normal Sounds You May Hear.

 

prorated refund any time after the product warranty

 

Before Calling for Service

29-31

 

 

 

period expires. Purchase your Master Protection

WARRANTY

32

 

 

Agreement today!

 

 

 

 

 

 

 

 

 

 

 

 

PRODUCT RECORD

 

 

 

 

 

 

 

Some limitations and exclusions apply.

In the space below, record the date of purchase, model,

 

For prices and additional information in the U.S.A.

and serial number of your product. You will find the model and

 

call 1-800-827-6655.

serial number printed on an identification plate located inside

 

*Coverage in Canada varies on some items.

the washer door. Have these items of information available

 

whenever you contact Sears concerning your

 

 

For full details call Sears Canada at 1-800-361-6665.

product.

 

 

Sears Installation Service

Model No.

 

 

 

 

 

 

For Sears professional installation of home appliances,

Date of Purchase

 

 

 

 

Serial No.

 

 

 

 

garage door openers, water heaters, and other major

Save these instructions and your sales receipt for future

 

 

home items, in the U.S.A. or Canada call:

 

 

1-800-4-MY-HOME®.

reference.

 

2

 

 

 

 

 

 

 

 

 

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Kenmore 796.4172# Master Protection Agreements, Coverage real protection, No-lemon guarantee replacement of your, Call