Troubleshooting Guide

Hands-free

 ?  The hands-free talk volume is low.

The hands-free talk volume is set at a low level.

The hands-free talk volume can be adjusted independently. Adjust it during hands-free talk. “Mic Gain” and “NR Level” <Bluetooth Setting> (page 42).

 ?  No sound is heard from the rear speakers.

You are talking in the hand-free talk mode.

No sound is heard from the rear speakers in the hands-free talk mode.

 ?  No beep is heard at reception of an incoming call.

No beep is heard depending on the type of your cell-phone.

The “Call Beep” of <Bluetooth Setting> (page 42) is set ON.

 ?  Voice is not recognized.

The vehicle window is open.

If the surrounding noise is large, voice cannot be recognized properly. Close the vehicle windows to reduce noise.

Small voice.

If voice is too small, it cannot be recognized properly. Speak into the microphone a little more loudly and naturally.

The person uttering the voice tag is not the one who registered the it.

Only the voice of the person who registered the voice tag can be recognized.

Bluetooth audio source

 ?  The Bluetooth audio player cannot be registered (pairing).

The PIN code is fixed.

When a PIN code is specified in the Instruction Manual for Bluetooth Audio Player, register it with reference to <Registering PIN Code> (page 44) to register the Bluetooth audio player. If no PIN code is specified in the Instruction Manual, try “0000”.

 ?  The sound from the Bluetooth audio player is discontinuous.

The distance between this unit and audio player is too far.

Move the audio player nearer to this unit.

Another Bluetooth device is affecting the Bluetooth communication.

Turn off another Bluetooth device.

Move another Bluetooth device away from this unit.

Another Bluetooth device or profile is used for communication.

The downloading of the Phone book or the SMS disconnects the sound.

The messages shown below display your systems condition.

TOC Error/TOC ERROR:

•No disc has been loaded in the disc magazine.

•The CD is quite dirty. The CD is upside- down. The CD is scratched a lot.

Error 05/ERROR 05:

The disc is unreadable.

Mecha Error/Mecha ERR/Error 77/ERROR 99/ERROR 77:

The unit is malfunctioning for some reason.

Press the reset button on the unit. If the “Mecha Error”/ “Mecha ERR”/ “Error 77”/ “ERROR 99”/ “ERROR 77”code does not disappear, consult your nearest service center.

CD (Blink):

The CD player section is not operating

 

properly.

 

Reinsert the CD. If the CD cannot be

ejected or the display continues to flash even when the CD has been properly reinserted, please switch off the power and consult your nearest service center.

Protect/PROTECT (Blink):

The speaker wire has a short-circuit or touches the chassis of the vehicle, and then the protection function is activated.

Wire or insulate the speaker cable properly and press the reset button. If the “Protect” code does not disappear, consult your nearest service center.

Unsupported File/NA FILE:

An Audio file is played with a format that this unit can’t support.

Copy Protection/COPY PRO:

A copy-protected file is played.

Read Error/READ ERROR:

The file system of the connected USB device is broken.

Copy the files and folders for the USB device again. If the error message is still displayed, initialize the USB device or use other USB devices.

No Device/NO DEVICE:

The USB device is selected as a source although no USB device is connected.

Change the source to any source other than USB. Connect an USB device, and change the source to USB again.

56 DPX-U6120/ DPX-U5120/ DPX-MP3120