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TROUBLESHOOTING

MAINTENANCE

GENERAL INFORMATION

This product has been factory aligned and tested to
specification before shipment. Under normal
circumstances, the transceiver will operate in
accordance with these instructions. All adjustable
trimmers, coils, and resistors in the transceiver were
preset at the factory. They should only be readjusted by
a qualified technician who is familiar with this transceiver
and has the necessary test equipment. Attempting
service or alignment without factory authorization can
void the transceiver warranty.
When operated properly, the transceiver will provide
years of service and enjoyment without requiring further
realignment. The information in this section gives some
general service procedures requiring little or no test
equipment.
SERVICE
If it is ever necessary to return this equipment to your
dealer or service center for repair, pack it in its original
box and packing material. Include a full description of
the problems experienced. Include your telephone
number, fax number, and e-mail address (if available)
along with your name and address in case the service
technician needs to call you for further information while
investigating your problem. Do not return accessory
items unless you feel they are directly related to the
service problem.
You may return this product for service to the authorized
KENWOOD dealer from whom you purchased it, or any
authorized KENWOOD service center. A copy of the
service report will be returned with the transceiver.
Please do not send subassemblies or printed circuit
boards; send the complete transceiver.
Tag all returned items with your name and call sign for
identification. Please mention the model and serial
number of the transceiver in any communication
regarding the problem.

SERVICE NOTE

If you desire to correspond on a technical or operational
problem, please make your note short, complete, and to
the point. Help us help you by providing the following:
•Model and serial number of equipment
•Question or problem you are having
•Other equipment in your station pertaining to the problem
•Meter readings
•Other related information (menu setup, mode, frequency,
key sequence to induce malfunction, etc.)
Do not pack the equipment in crushed newspapers for shipment!
Extensive damage may result during rough handling or shipping.