26
Question
Answer
Internet
Cannot operate the transceiver
via the internet.
Cannot connect to the host
station.
Check that connections to websites
and your internet mail server are still
possible.
Check the host station IP address,
ID, and password.
If there are no problems, check the
following.
・ Check that the port used for
transceiver control (TCP/default
setting: 50000) and audio
transmissions (UDP/default
setting: 33500) are set to open
on the host station broadband
router.
・ Check that there are not two or
more broadband routers
(hereafter called "BBR") on the
host station network. If there are
two or more BBRs, either open
the port required by KNS for
either of the BBRs, or stop one
of the BBRs and make sure that
only one BBR exists on the
network, then set the required
KNS port to open on the BBR.
(Refer to ��(Supplement): FAQ:
Explaining the Internet "Cannot
operate transceiver"”.)
Operating System
When attempting a KNS
connection, a warning message
may be displayed by Windows.
Add the ARHP-990 and VoIP
Program to the Windows firewall
exceptions.