KitchenAid KHHC2096S, KHHC2090S manual Assistance or Service, U.S.A, Replacement Parts

Odor coming from microwave oven during convection cooking

■This is normal for the first few convection cycles. The odor will dissipate with repeated use.

Quartz bulb does not appear to be on

■This is not unusual. See “Grill Element” section.

■Is the element still working properly?

To check proper operation of elements, place 2 slices of bread on the tall grill rack, place the rack on the turntable and close the door. Program the microwave oven using Manual Grill–without microwaves–for 4 minutes (see “Manual Method” section). The bread should toast dark brown. If the bread does not toast, call for service. See “Assistance or Service” section.

Radio, TV or cordless phone interference

■Is the microwave oven plugged into the same outlet? Try a different outlet.

■Is the radio or TV receiver near the microwave oven? Move the receiver away from the microwave oven, or adjust the radio or TV antenna.

■Are the microwave oven door and sealing surfaces clean? Make sure these areas are clean.

■Is the cordless phone frequency 2.4 GHz?

Some 2.4 GHz-based cordless phones and home wireless networks may experience static or noise while the microwave oven is on. Use a corded phone or a different frequency cordless phone, or avoid using these items during microwave oven operation.

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you use only factory specified parts. These factory specified parts will fit right and work right because they are made with the same precision used to build every new KITCHENAID® appliance.

To locate factory specified parts in your area, call us or your nearest KitchenAid designated service center.

In the U.S.A.

Call the KitchenAid Customer eXperience Center toll free:

1-800-422-1230.

Our consultants provide assistance with:

■Features and specifications on our full line of appliances.

■Installation information.

■Use and maintenance procedures.

■Accessory and repair parts sales.

■Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).

■Referrals to local dealers, repair parts distributors and service companies. KitchenAid designated service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in the United States.

To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow Pages.

For further assistance

If you need further assistance, you can write to KitchenAid with any questions or concerns at:

KitchenAid Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

Replacement Parts

Turntable	Browning Pan
Part Number 8205992	Part Number 8205996
Turntable Support and Rollers	Browning Pan Handle
Part Number 8206222	Part Number 8204652
Turntable Hub	Grease Filters (2)
Part Number 8205994	Part Number 8205997
Grill Rack (tall)	Charcoal Filters (2)
Part Number 8206264	Part Number 8205998
Convection Rack (short)	Cooktop and Microwave Oven
Part Number 8205995	Light
KITCHENAID™ Steamer Vessel	Part Number 8204670
Part Number 8206451

Cleaning and Maintenance Supplies

Heavy Duty Degreaser	KITCHENAID® Stainless Steel
Part Number 31552	Cleaner & Polish
All-Purpose Appliance Cleaner	Part Number 4396920
	KITCHENAID® Stainless Steel
Part Number 31662
Cavity Touch Up Paint	Wipes
	Part Number 8212510
Part Number 8204955

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