TROUBLESHOOTING

 

 

 

PROBLEM

POSSIBLE CAUSES

SOLUTIONS

 

 

 

 

Water from the dispenser is Water from the dispenser is chilled to

This is normal.

warm

50°F (10°C).

 

 

 

 

 

 

 

The refrigerator has just been

Allow 24 hours after installation for the water supply to cool

 

installed.

completely.

 

 

 

 

 

A large amount of water was recently

Allow 3 hours for the water supply to cool completely.

 

dispensed.

 

 

 

 

 

 

 

Water has not been recently

The first glass of water may not be cool. Discard the first

 

dispensed.

glass of water dispensed.

 

 

 

 

The refrigerator is not connected to a Make sure the refrigerator is connected to a cold water pipe.

 

cold water pipe.

See “Water Supply Requirements.”

 

 

 

 

Doors

WARNING

Explosion Hazard

Use nonflammable cleaner.

Failure to do so can result in death, explosion, or fire.

To view an animation showing how to adjust and align the doors, refer to the Product Help/FAQ section of the brand website and search for “door closing and door alignment.”

PROBLEM

POSSIBLE CAUSES

SOLUTIONS

 

 

 

The doors will not close

The door is blocked open.

Move food packages away from door.

completely

 

 

A bin or shelf is in the way.

Push bin or shelf back into the correct position.

 

 

 

 

 

Recently installed

Remove all packaging materials.

 

 

 

The doors are difficult to

The door gaskets are dirty or sticky.

Clean gaskets and contact surfaces with mild soap and

open

 

warm water. Rinse and dry with soft cloth.

 

 

 

The doors appear to be

The doors need to be aligned, or the

See “Refrigerator Leveling, Door Closing and Alignment.”

uneven

refrigerator needs to be leveled.

 

 

 

 

The refrigerator is unsteady

The refrigerator brake feet are not

Remove the base grille. Turn both brake feet (one on each

or it rolls forward when

snug against the floor

side) clockwise, the same amount, until they are snug against

opening and closing doors

 

the floor. See “Refrigerator Leveling, Door Closing and

 

 

Alignment.”

 

 

 

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KitchenAid W10537977A manual Doors