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PROBLEM | POSSIBLE CAUSES | SOLUTIONS |
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The ice cubes are hollow or The water shutoff valve is not fully | Turn the water shutoff valve fully open. | |||
small | open. |
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NOTE: This is an indication |
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There is a kink in the water source line. | A kink in the line can reduce water flow. Straighten the water | |||
of low water pressure. | ||||
| source line. | |||
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| A water filter is installed on the | Remove filter and operate ice maker. If ice quality improves, | ||
| refrigerator. | then the filter may be clogged or incorrectly installed. | ||
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| Replace filter or reinstall it correctly. | ||
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| A reverse osmosis water filtration | This can decrease water pressure. See “Water Supply | ||
| system is connected to your cold | Requirements.” | ||
| water supply. |
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| Questions remain regarding water | Call a licensed, qualified plumber. | ||
| pressure. |
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| Newly installed refrigerator requires | Flush the water system. See “Water and Ice Dispensers” for | ||
color in the ice or water | flush of water system. | water system flushing instructions. | ||
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| Recently installed or replaced | Discard the ice and wash the ice storage bin. Flush the water | ||
| plumbing connections. New plumbing | system with 3 gal. (12 L) of water. Allow 24 hours for the ice | ||
| connections can cause discolored or | maker to make new ice, and discard the first 3 batches of ice | ||
| produced. | |||
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| Using a water supply connection type | It is recommended to use copper tubing or Whirlpool supply | ||
| other than recommended. | line, Part Number 8212547RP. See “Connect to Water Line.” | ||
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| The ice has been stored too long. | Discard ice. Wash ice storage bin. Allow 24 hours for ice | ||
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| maker to make new ice. | ||
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| The water has been stored too long. | Dispense at least 1 qt (1 L) of water per week to maintain a | ||
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| fresh supply. | ||
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| Odor from stored food has transferred | Use airtight, moisture proof packaging to store food. | ||
| to the ice. |
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| There are minerals (such as sulfur) in | A water filter may need to be installed to remove the | ||
| the water. | minerals. | ||
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| There is a water filter installed on the | Gray or dark discoloration in ice may indicate that the water | ||
| refrigerator. | filtration system needs additional flushing. Flush the water | ||
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| system after installing and before using a new water filter. | ||
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| See “Water and Ice Dispensers” for water filter flushing | ||
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| instructions. | ||
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| The water filter needs to be replaced. | Replace the disposable water filter at least every 6 months or | ||
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| when indicated. See “Water Filtration System.” |
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