TROUBLE SHOOTING

Issue

Possible Cause

Solution

After Installation,

The power is not on.

Make sure the circuit breaker and the unit’s power is

both motors and

 

ON. Use a voltage meter to check the power supply.

lights are not

The wire connection is not secure.

Check and tighten wire connection.

working.

The control panel and processor board

Check wire continuity from control panel to processor

 

wiring are disconnected.

board.

 

The motor transformer is defective.

Check the power input and power output on the

 

 

motor transformer.

 

 

If it’s needed, replace the motor transformer.

 

 

 

 

The control panel and processor board is

Replace the control panel or processor board.

 

defective.

 

Lights are

The motor(s) is defective.

Replace the motor.

working, but

The capacitor(s) is defective.

Replace capacitor(s).

motor(s) is not.

The control panel or processor board is

Replace the control panel or processing board.

 

defective.

 

The range hood

The blower system is not secure.

Tighten the turbine impeller/squirrel cage and air

is vibrating.

 

chamber.

 

The turbine impeller/squirrel cage is not

Replace the turbine impeller/squirrel cage.

 

balanced.

 

 

Hood is not secured in place.

Check the installation of hood, tighten the mounting

 

 

bracket.

The motor is

Halogen Light bulb(s) is defective.

Try placing the trouble light bulb(s) to a working

working, but the

 

socket, if the bulb(s) still doesn’t work; replace the

lights are not

 

halogen light bulb(s).

working.

The light wiring(s) is loose.

Check wire continuity from processor board to light

 

 

transformer to halogen light housing(s).

 

Light transformer is defective.

Check power input and power output on the light

 

 

transformer. If it’s needed, replace the light

 

 

transformer.

 

The control panel or processor board is

Replace the control panel or processing board.

 

defective.

 

 

 

 

The range hood

The range hood is installed outside of the

Adjust the clearance between the range hoods and

is not venting

manufacture recommended clearance.

cook top to 27” to 30”. For Island range hood, the

out correctly.

 

clearance between the range hoods and cook top is

 

 

30” to 36”.

 

There is no make-up air inside the house.

Open the window to enhance the performance of the

 

 

range hood by creating a sufficient make-up air.

 

Obstacle blocking the pipe work.

Remove all obstacles from the duct work.

 

 

 

 

The pipe size is smaller than the suggested

Change the ducting according to the manufacture

 

pipe size.

suggestion.

Cold air is

The pipe connection is not properly sealed.

Check the pipe installation.

coming into the

 

 

home.

The damper is not properly installed or is

Check the damper installation.

 

missing from the installation.

 

 

The damper is not installed.

By installing the damper, it will help to eliminate air

 

 

backflow.

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Kobe Range Hoods CH7930SQB, CH7936SQB, CH7942SQB, CH7948SQB Trouble Shooting, Issue Possible Cause Solution

CH7930SQB, CH7948SQB, CH7942SQB, CH7936SQB specifications

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